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A typing centre in the Jafliya area of Dubai. Image Credit: Gulf News

Abu Dhabi: Typing errors in national ID card application forms have fallen significantly after the action taken against 67 typing centres recently, a top official told Gulf News.

“About 40 per cent of errors were committed by those 67 typing centres,” Dr Ali Al Khoury, Director General of Emirates Identity Authority (Eida), said.

The remaining 833 typing centres across the country have started taking extra care when filling out the application forms, he said.

The action sent a strong message to all the typing centres, the official said.

As Gulf News reported on February 3, Eida decertified 67 typing centres across the country for several violations, including holding passports, overcharging ID card applicants and typing errors.

Eida revealed in December that it received 80,000 applications with typing errors in three months, since the typing centres began filling out the application forms. Eida said it corrected most of the errant application forms by calling up the applicants directly.

Minor errors

The official said Eida still contacts the applicants directly for minor errors. “But, if the errors are serious, we send the application back to typing centres.”

Al Khoury said, apart from typing errors, the typing centres continue with improper submission of children’s photos. “Some of the children’s photos are seen with the hands of their parents. And some children’s faces were covered by their dress.”

He said children are able to complete the registration process at typing centres if their passport size picture on a light blue background is submitted.

“But when the pictures are not submitted properly, that purpose is defeated. The parents have to take trouble again to submit the proper picture of their children,” the official said.

Have you applied for an ID card? What issues did you face?