UAE | Emergencies

Dewa pipe burst floods part of Discovery Gardens

A Dewa water pipeline burst on Thursday night behind Ibn Battuta Mall flooding the area

  • By Jumana Khamis, Staff Reporter
  • Published: 18:32 July 19, 2013
  • Gulf News

  • Image Credit: Francoise Nel
  • A water main burst near Ibn Battuta Mall flooding roads and causing traffic jams in the area.
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Dubai: A main water pipeline burst on Thursday night in Discovery Gardens area led to massive flooding on the roads with submerged cars, electric short circuiting and traffic jams.

Thousands of residents of the Discovery Garden were either forced to stay at home or spent night out as the roads were blocked by the police due to heavily inundated roads due to flooding. Many residents were not able to return to their homes until the early hours of the Friday morning.

One of the main water pipeline of Dubai Electricity and Water Authority (DEWA) burst behind Ibn Batuta Mall in the Discovery Gardens area at around 10pm on Thursday.
Abdulla Al Hajri, Executive Vice President of Customer Services at Dewa told Gulf News that the flooding was caused by the bursting of one of the main transport water lines in the area.

“A pipe with a diameter of 1.2 meters burst at 10pm yesterday night, quickly swamping the streets of the residential community,” he added.

A resident of the area,Sadek, said that he was stopped by the police at 2.30am on his way back to his apartment in Discovery Gardens and was asked to return in the morning once the situation was under control.

Sadek explained that the entrance to the residential area from the Ibn Batuta Mall area was completely blocked.

“On my way back this morning there was still a lot of water, lots of cars were under water- it’s a big flood,” he added.

Another resident Mohammad Adel said that it took him over two hours to return to his home after passing the entrance for Discovery Gardens. Watching the water swamp the area, Adel said the flooding also resulted in electrical sparks and power disruptions. Police asked residents to remain in their house until the evening hours after the authorities have resolved the issue, he added.

With large amounts of water flooding dozens of cars parked outside residential buildings, resident Vibhav Shukla, indicated that the situation in the area was worst than described. “It was not just flooding, it was a huge fire with a blast, we even felt vibrations,” he said.

Husain Al Banna, Director of Traffic at RTA’s Traffic and Roads Agency, who was supervising the RTA’s emergency response team on the spot, commented on the situation explaining that only internal roads have been affected. “We coordinated with DEWA and maximum efforts were exerted to limit the impact on residents,” he said.

“Our emergency team and tankers worked hard to suck the water out. The situation is under control and all roads were opened until midday on Friday,” he added.
An estimated number of more than 60,000 people live in the Discovery Gardens which has over 24,000 apartments.

A spokesman from Nakheel, the real estate developer of the community, said that while the pipe burst is a DEWA issue, Nakheel teams have been working with the authorities throughout the night to resolve the issue. “We have been working with the RTA, DEWA and the police to resolve the problem, and we apologise to anyone who has been inconvenienced by the issue,” added the Nakheel spokesperson.

- With inputs from Shafaat Shahbandari, Staff Reporter

Comments (20)

  1. Added 17:23 July 20, 2013

    Anyone knows when the exit to Shiakh Zayed will open? I don't think the one exit detour will work on Sunday morning for all residents!

    Discovery Gardens Resident, Dubai, United Arab Emirates

  2. Added 15:41 July 20, 2013

    The situation could have been prevented if it was properly planned. The roads should build in such a way that the water should not come inside the appartment area and create a pond instead the water should flow (incase of rain or pipeline burst) to a direction which is safe and do not create hazard vicinities.

    Syed, Dubai, United Arab Emirates

  3. Added 15:24 July 20, 2013

    I am a resident of Discovery Gardens st 9. Today (Saturday) at around 12:30 I wanted to go to the Lifeline hospital in Jabel Ali, as I was coming from the market going towards the mosque at the signal, both the roads going straight and right towards Sh Zayed rd were closed. So whoever is saying all the roads were opened on Friday is not telling the truth. You can go now and check for yourself! Can someone tell us if the roads will be opened at least until tomorrow morning so that we can reach work on time tomorrow?

    DG Resident, Dubai, United Arab Emirates

  4. Added 15:21 July 20, 2013

    Only during such disasters its brought to light that how underprepared the entired community plan is to overcome such chaos...for 60k people and maybe double the amount of cars , having 2 two lane exits doesnt make sense at all..time that people responsible find alternatives !

    Ramesh, Dubai, United Arab Emirates

  5. Added 14:26 July 20, 2013

    It is wrong in saying that roads are open since Mid-Day, Friday. Even until Saturday morn. at 10:00 entry and exit to DG, Masakin, and Furjan are blocked by police. Authorities must do something NOW to open the road as soon as possible. They dont have slightest idea what residents are going through in Holy month of Ramadan. Back road to Emirates rd. is under construction. Can't be opened immediately. Just fix the regular road on emergency basis.

    alfurjan resident near DG, Dubai, United Arab Emirates

  6. Added 14:12 July 20, 2013

    Wondering if there is a compensation scheme to the victims / losers in such scenarios ? For instance the owners of cars suffered damages, lost business and other inconveniences... In a fair society damages and loss should be compensated by the concerned parties responsile for the management of the property or facilities that caused damage. Similarly when there is a building fire it is sad to see that the tenants are left no choices with lost assets and asked to find other apartments without any fair compensations. This is the basic right of any customer.

    Dhadendralal, Dubai, United Arab Emirates

  7. Added 13:44 July 20, 2013

    The situation following water pipe burst was brought under control by quick response from the authorities, however the serious everyday problem is inadequate entry and exit to a huge community like Discovery Gardens which became a nightmare for DG residents during this incident.

    Suresh, Dubai, United Arab Emirates

  8. Added 13:36 July 20, 2013

    Still main roads are blocked. It took me 90 minutes to get out of Discovery Gardens.

    Frank Weber, Dubai, Austria

  9. Added 13:11 July 20, 2013

    Many Times , We suggest to connect the Big community with Mohammed bin Zayed Road , from Friday till now , entry and exit from city is disastrous .

    Dhurgham, Dubai, United Arab Emirates

  10. Added 12:54 July 20, 2013

    The problem started in Gardens not Discovery Gardens. Floods in The Gardens is pretty common though not to this scale. They need to have more exits for such a large community.

    Lisa, dubai, United Arab Emirates

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