Dubai: Etisalat says it will offer business customers with Voice Over Internet Protocol (VoIP) solutions, a door which has been opened by the legalisation of the service by the UAE Telecommunications Regulatory Authority.

In the first phase of its overall strategy to offer VoIP based services, Etisalat will design and deploy a bespoke VoIP-based solution for enterprise businesses so they can outsource the management of their telephone network thereby offering benefits such as a lower total cost of ownership (TCO) and higher staff productivity.

The Etisalat VoIP solution will typically include the design, integration and deployment of IP-telephony equipment and software, along with management and maintenance of existing telephony solutions and the VoIP network.

“With the growth in IP networks, there is a significant opportunity for businesses to leverage the advantages of an integrated network and the convergence of voice & data through a VoIP solution. With Etisalat’s solution, customers now have a genuine alternative to capitalise on the potential of VoIP. This is why Etisalat has moved quickly to offer business customers the opportunity to implement this technology,” said Abdulla Hashim, Senior Vice President, Business Solutions at Etisalat.