Business | Telecoms
Etisalat, Du flood UAE market with promotions
Consumers are spoilt for choice as the UAE's two telecom providers flood the market with tit-for-tat promotions and discounts
Kindly note that the 50 fils/min call system is still not working. I’m one of the affected. Since May 10 I have made several calls to etisalat to activate this service but they just keep saying sorry about it. They also don’t know when they will solve the problem.
Abdul Jabbar, Sharjah, United Arab Emirates
We still need a few more telecom players in the market for the competition to become more consumer-friendly, as it happens in the subcontinent where you find different stunning packages such as the bulk SMS package. I just wish there are more service providers in the market soon.
nadeem, Dubai, United Arab Emirates
They both can go on offering more promotions but are they addressing customers’ complaints? I had my internet connection upgraded from ADSL (4MB) to eLife (30MB) on April 12, but from that day onwards the browsing speed has become very slow. I have been calling etisalat every day but no action has been taken. Every time I called 101, they said my complaint has been sent to the technical department and that they will give me a call. No call has come until now.
Javeed, Dubai, United Arab Emirates
Good news for consumers in this age of inflation.
Faiqa, Sharjah, United Arab Emirates
Broadband internet rates in the UAE are one of the highest in the world. And what about VoIP? It is not yet there officially.
Padiyath, Dubai, United Arab Emirates
Come on... these rates are still too high. In India, telecom companies paid government $15 billion just to get a 3G licence and still the telecom rates are so low.
Bijoy K., Dubai, United Arab Emirates
Good to hear about the promos but I hope etisalat and du will also bring down their prices for their internet services permanently and not just as a promo. Compared to Singapore, internet connection/subscription is very expensive in the UAE.
GoalSoul, Dubai, United Arab Emirates
Etisalat and du, with their similar promotions, are trying to confuse customers. Etisalat brings out a promotion where the rates are counted in minutes, and du comes up with a similar promotion where the rates are counted in seconds. I really wonder whom they are targeting. Whatever their efforts may be, I wish good luck to the customers. Anyhow, customers tend to have the last laugh in any competition.
Agniyah Shaikh, Sharjah, United Arab Emirates