Business | Telecoms

Companies await BlackBerry outcome

Businesses hoping a solution will be reached with respect to data services before deadline

  • By Kevin Scott, Staff Reporter
  • Published: 00:00 October 5, 2010
  • Gulf News

BlackBerry
  • Image Credit: Francois Nel, Gulf News
  • A ban on BlackBerry's, e-mail, web surfing and instant messenger functions will be implemented on October 11 unless UAE authorities can reach an agreement with the device's Canadian manufacturer Research In Motion.
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Dubai: Companies in the UAE remain optimistic that a proposed ban on BlackBerry data services will be reversed before next week's deadline.

Thousands of professionals across the country rely on the device to conduct business on a daily basis.

However, a ban on BlackBerry's, e-mail, web surfing and instant messenger functions will be implemented on October 11 unless UAE authorities can reach an agreement with the device's Canadian manufacturer Research In Motion.

Vishal Bali, Executive Director of Emerging Markets at Nielsen Telecom Practice Group, said: "A quick survey we conducted revealed that more than two-thirds of users with company-owned BlackBerry devices claimed the suspension has been discussed internally within their company and nearly half indicated the organisations they worked at felt it will not be easy to work out an alternative solution.

"The indications are they have been deliberating to discuss various contingency plans that can be put into place in case the ban goes into effect. It is particularly the larger companies that have taken this matter seriously given their perception of an anticipated impact such a ban — if upheld — may have on their operations and IT infrastructure."

Biju Jayaraaj, Chief Executive Officer of Artaaj, an event management agency, said the company's office would "come to a complete standstill" if the ban comes into effect next week.

He said: "We are really hoping the authorities can reach an agreement on the BlackBerry issue. We have a small staff of approximately 40 people with around 50 per cent of them using BlackBerrys on a regular basis. It would be a huge problem for our company if the ban was implemented. We hope the UAE, like India and Saudi Arabia, can reach a solution at the last minute and the ban can be averted.

"The great thing about BlackBerry is that all of our staff is kept in the loop about what is happening. Business is rarely delayed because you don't have to keep checking that everyone is on the same page; let's keep our fingers crossed and hope there is a solution."

A ban on certain BlackBerry services in India was delayed for at least two months after Research In Motion offered to support the country's need for "lawful access" to encrypted services. Many residents remain hopeful that a similar agreement can be reached in the UAE before next week's deadline.

Dina Al Naib, Account Executive at Active Public Relations and Marketing Communications Consultancy, said: "The BlackBerry ban is going to be a major change for most Active PR team members."

Comments (3)

  1. Added 15:08 October 5, 2010

    Disappointed at the viewpoint of people who feel nothing will change if Blackberry is disabled; I've used Nokia, iPhone and Blackberry for e-mail and Blackberry is definitely faster and more effective especially as it compresses the e-mail data sizes and instantly pushes the mails to your phone from your business' e-mail server... Changing to say iPhone as an Enterprise would also require a complete removal of the BlackBerry Enterprise Server and implementation of an iPhone Enterprise Server to allow for the Microsoft Exchange option to work, which I'm sure isn't a cheap and quick process to go through... Also Blackberry is the only option where roaming access is reliable, fast and cost effective, as iPhone and Nokia packages incur high data roaming charges (assuming roaming options are even available for your contract) compared to what is a fixed rate for Blackberry Global Unlimited Roaming... On another more simplistic level people also have to go through the process of changing phones, adapting to a whole new interface for their daily work and e-mails, lose all the applications they bought to use on their Blackberry, buy new applications on their new phone to do the same tasks, buy new accessories and chargers, etc... The list goes on, sure the security concerns are valid but disabling Blackberry functionaly seems to be a process aimed at disabling business rather than helping to protect it...

    Anonymous, Dubai, United Arab Emirates

  2. Added 14:42 October 5, 2010

    I totally agree with the previous comment, also support the BB service ban, since most of BB users only use the BB messenger for fun chats, a lot of other devices in the market provide the internet mail over 3g network solution. So stopping BB wont be a problem business wise.

    Anonymous, al ain, United Arab Emirates

  3. Added 11:38 October 5, 2010

    whats very surprising is that there are other brands in the market who are offering emails and instant messaging. so the question is how would companies go on standstill when others are offering these services??? i believe people should educate theirselves on what is out there instead of waiting for their service to be cut.

    Anonymous, Dubai, United Arab Emirates

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