1 August 2010
The Telecommunication Regulatory Authority (TRA) confirms the suspension of BlackBerry messenger, BlackBerry E-mail and BlackBerry web browsing services in the UAE from October 11
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27 July 2010
UAE’s telecoms regulator the Telecommunications Regulatory Authority says it has no plans to stop BlackBerry services in the UAE
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25 July 2010
The TRA issues a statement saying BlackBerry operates beyond the jurisdiction of national legislation. The statement says BlackBerry is the only device operating in the UAE that immediately exports its data off-shore and is managed by a foreign, commercial organisation.
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26 December 2009
The TRA moves to block access to restricted websites on BlackBerry devices, such as those for gambling, pornography, illegal drugs, voice over internet protocol (VoIP), and those that offer training or information on terrorist-related activities.
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22 July 2009
Makers of BlackBerry, Research in Motion (RIM), and etisalat meet to resolve the issue. Neither side reveals the details of the meeting
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17 July 2009
RIM issues a strongly worded statement saying the patch was designed to intercept private communication. The company also issues an eight page “customer update” with a step by step guide to remove the etisalat-issued patch.
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July 13, 2009
Independent programmers reveal that the patch was in fact designed to intercept BlackBerry communications, sending emails back to etisalat servers. Etisalat maintains the software was an enhancement patch but tells subscribers to “wipe” (format) their devices.
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8 July 2009
Etisalat issues a “performance enhancement” patch for BlackBerry, which causes overheating and rapid battery drain angering its subscribers. Complaints flood into etisalat and local newspapers.
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19 October 2008
UAE telecom operator du launches BlackBerry services at Gitex

2007
The UAE issues “Safety, Emergency and National Security” legislation, which regulates BlackBerry applications in the UAE.

12 February 2007
Etisalat launches BlackBerry Internet Edition packages for individual customers

10 September 2006
Canadian firm RIM, which makes BlackBerry, signs a deal with Mobily, part owned by etisalat in Saudi Arabia

15 May 2006
Etisalat and Research In Motion (RIM), announces the launch of BlackBerry to customer in UAE