Business | General
Managers 'need to step out and interact face to face with staff'
A passive boss just doesn't do well in motivating an uninterested employee.
- By Cleofe Maceda, Staff Reporter
- Published: 00:16 May 19, 2008
Dubai: A passive boss just doesn't do well in motivating an uninterested employee.
David Creelman, chief executive officer of Creelman Research, said that as sales people go out to know their markets, Middle East managers also need to step out of their office and interact with their staff face to face, to encourage them to perform better.
"Marketing people don't just sit there in the office. They find out what it is that the market wants. Managers should also go out there, talk to their people and know what they want or what makes them committed," Creelman said during the first day of the seventh Middle East HR Conference and Exhibition, an annual event organised by etisalat Academy.
Attention
Creelman, who was speaking on the topic 'Getting employees to recommit,' also noted that paying attention to workers, setting goals and relating with employees' emotions can also encourage staff to work harder.
"Kids like attention. Kids are people. Employees are people too, and they love attention. Some bosses don't get this straight. They think that employees get motivated on their own," Creelman added.
Employees who attended the conference said they get enthusiastic and feel empowered if their boss pays attention to them and offers some performance feedback.
"I feel more committed at work when my boss makes me feel that he cares about me. He has to be sincere and authentic," said one employee. "I get motivated when my boss gives attention to me," another participant said.
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