Meet your next best employee: Tireless, salary-free, and not even human

AI agents are on their way to replacing up to 70% of office work: study

Last updated:
Jay Hilotin, Senior Assistant Editor
4 MIN READ
Optimus, a humanoid robot, demonstrates popcorn making — a glimpse into robotics' advancing capabilities. A recent study by McKinsey highlights that automation like this could transform up to 30% of global work activities by 2030.
Optimus, a humanoid robot, demonstrates popcorn making — a glimpse into robotics' advancing capabilities. A recent study by McKinsey highlights that automation like this could transform up to 30% of global work activities by 2030.
Tesla

Picture this: a new hire who never sleeps, doesn’t take coffee breaks, skips vacation days, and demands exactly zero benefits. 

Sound like a dream? No. This is reality. 

When will robots replace humans? One estimate suggests it could happen in 10 years.

How do we prep for that day?

Today, AI “agents” are on their way to replacing up to 70% of office and repetitive work, according to consulting firm McKinsey.

Goldman Sachs made an even bolder prediction: it says AI and robotics will add a staggering $7 trillion to the global economy. 

How? Let's break it down:

75%
percentage of jobs that could be automated in whole or in part by AI (Goldman Sachs)

AI agents

Welcome to the era of AI agents. Two years ago, we had chatbots. 

Now, we're watching the dawn of true digital agents.

Unlike chatbots that simply reply and reasoners that analyse, agents act. They DO things.

They operate like ultra-competent digital coworkers: researching, scheduling, filing reports, even making decisions. 

All without asking for a raise.

5 stages

Let's break it down. OpenAI has sketched out this digital agents evolution in stages:

#1. Chatbots (Level 1): Like the early days of ChatGPT—text in, text out.

#2. Reasoners (Level 2): Where we are now with models like Claude and GPT-4 — that's AI that can analyse and think.

#3. Agents (Level 3): This year’s (2025) frontier — AI that can actually do things.

#4. Innovators (Level 4): Coming soon — AI that can invent and create new ideas.

#5. Organisations (Level 5): Future AI that might run entire companies.

Digital agents, or employees

These AI agents can:

  • Crunch data at inhuman speed

  • Draft emails, reports, and documents

  • Schedule meetings

  • Monitor competitors

  • Surface insights before you know you need them.

And while they do that, humans get to focus on what we do best:

  • Complex strategy

  • Emotional intelligence

  • Innovation

  • Decision-making that needs a human touch

The potential is staggering.

As OpenAI’s Sam Altman put it, “The day is approaching when we can ask an AI model to solve all of physics and it can actually do that.”

50%
percentage of the workload of exposed roles that could be automated, at least in part, by AI (Goldman Sachs)

The future is already in motion

Google is leading the charge with its Gemini-powered Project Mariner. 

CEO Sundar Pichai recently revealed that it can understand and reason across your entire browser screen — text, images, code, forms — and then act on what it sees. 

In early benchmarks, it nailed over 83% of tasks autonomously. Think digital assistant meets superhuman intern.

So, when do we get these "highly efficient, near-perfect" agents?

It's not like you're gonna lose your job to a robot tomorrow.

The road ahead

2025–2030: 

Expect agents to dominate digital tasks. They’ll summarise research, manage schedules, write reports, and even generate ideas. Robots? Still mostly grounded by hardware limitations.

2030–2040:

Agents will start making multi-step decisions and handle real-world systems like healthcare, law, and education — though human oversight will still be needed.

Post-2040: We may finally meet near-perfect agents. With enough breakthroughs, they’ll handle virtually all domains. Some may simulate full general intelligence, others may operate like collectives of specialised agents.

From narrow to super-intelligence

All AI follows an evolution of capability:

#1. Narrow AI (today): Great at single tasks. Think ChatGPT, Midjourney, Tesla Autopilot.

#2. General AI (coming): Can learn anything a human can –  across a wide range of tasks, can learn, reason, plan, and adapt with minimal human input. Could transfer knowledge from one domain to another like a human can. We’re not there yet.

#3. Superintelligence (future): Far beyond human cognition. Think AI that invents physics, not just learns it. We’re still far from this. This is considered speculative. It also raises deep ethical and existential questions. Superintelligence would require not only generality but also self-awareness, goal-setting, and control of complex real-world systems.

What about the $7 trillion value added?

The $7 trillion value added to the global economy estimated by Goldman Sachs is an ballpark figure, based on certain assumptions.

For example, by automating of routine or dangerous tasks (i.e. connecting high-power electric cables), it enable workers to shift to higher-value activities.

Goldman Sachs figures that AI could automate parts of two-thirds of US jobs, potentially replacing 25% to 50% of the workload in those exposed roles.

This automation frees up human potential to focus on higher-order tasks — fostering efficiency and innovation.

By definition, AI agents aren’t just software. They’re a new workforce.

As generative AI technologies become more embedded in sectors ranging from software to healthcare and finance, they boost both business efficiency and economic output at scale — creating large macroeconomic dividends.

It's not far fetched for this to happen soon, when everyone from interns to CEOs may have their own AI team.

Is my job at stake?

Job losses are a part of life as society evolves alongside technology.

Drivers replaced coachmen. The car era created a multi-trillion industry and a host of new jobs.

With 78 million automobiles sold worldwide in 2024, that's equivalent to $1+ trillion — value created in just one year.

Historically, as with past tech waves, job displacement tends to be offset by creation of new roles, more than making up for net losses, according to Goldman Sachs.

With AI and robotic agents, work as we know it, will never be the same.

Sign up for the Daily Briefing

Get the latest news and updates straight to your inbox

Up Next