Dubai’s Bus On-Demand service expands to Karama: Free rides for a limited time

Dubai: Faster than a bus and more affordable than a taxi, Dubai’s Bus On-Demand service offers a convenient ride-pooling solution for major neighborhoods across the city. Recently, the service expanded to Karama, where commuters can now enjoy free rides for a limited time.

Launched in 2020 by Dubai’s Roads and Transport Authority (RTA), the Bus On-Demand service allows residents to travel within specific community areas. The service operates through a dedicated app, enabling passengers to easily connect with drivers of the mini-buses, who help determine the nearest pick-up and drop-off points within the designated network.

This makes the Bus On-Demand service particularly appealing for public transport users who do not have a bus stop near their home or workplace, providing a flexible and efficient alternative for everyday commutes.

If you use the following Metro stations, you will be able to continue your journey using the Bus on Demand network:

Step 1: Download the app

The app, called ‘Dubai Bus On Demand’, is available on the Apple App Store and the Google Play Store.

Step 2: Enter your details

Once you download the app, you will first be required to enter details like your first name, last name, email address and mobile number.

Once you have entered the details, you will receive a one-time password (OTP) from RTA to verify you as a user.

Step 3: Provide payment details

Next, you would need to select a method of payment, either through a credit card or nol card.

Step 4: Select your route

The app only allows users to select the areas where the service is available. (If you are not within one of these zones, the location detected will be shown as ‘out of zone’.)

Once you select your current location, you will then be asked to choose the drop-off point.

Step 5: Confirm ride

The app will then tell you how long it will take for the bus on-demand to reach you, and the duration of the ride. You will also be informed of the cost. Once you confirm the location, the app will also provide basic directions on how you can reach the closest pick up spot.

The story was first published on February 2, 2022, and has been updated since.