How to claim VAT refund via WeChat for Chinese tourists in UAE
Check your eligibility and the documents needed
Dubai: Are you a Chinese tourist visiting the UAE? While you shop for various goods in the UAE’s world-class malls, you will need to know how to claim a Value-Added Tax (VAT) refund on your purchases before you depart from Dubai.
Chinese travellers can claim tax refund via WeChat on Planet platform, according to the website of Planet, planetpayment.com. Planet is the authorised payment platform by the Federal Tax Authority (FTA) in the UAE, to operate the Tourist Refund Scheme on its behalf.
What is VAT refund in the UAE?
FTA launched 100 per cent digital tax-free shopping service for tourists, in the last quarter of 2018, after their introduction of five per cent VAT in January of the same year. This means that eligible tourists in the UAE can enjoy tax-free shopping by requesting a refund on the VAT incurred on their purchases. You will receive a refund of 85 per cent of the total VAT amount paid, minus a fee of Dh4.80 per tax free tag. For example, if you purchased something at the price of Dh1,000, you would need to pay five per cent VAT at the shop, which is Dh50. In this case, your VAT refund will be 85 per cent of Dh50, minus Dh4.80, which is Dh37.70. Source: UAE’s official government portal - u.ae.
Check your eligibility
You need to fulfill the following conditions to be able to claim a VAT refund:
Documents needed
You will need these documents, along with your purchased goods, to claim your VAT refund:
• The receipts of your purchases with the tax refund tag affixed to the back.
• Your passport.
• Your boarding pass.
How to get a tax refund tag on the receipts of your purchased goods
When you make an eligible purchase in a shop in the UAE, ask the shop assistant to generate a tax refund tag and attach it to your receipts. You will need to present your passport to the shop assistant in this case.
Where can I claim my VAT refund?
You can access Planet refund points at these locations, according to the website of Planet:
Airport locations
• Abu Dhabi International Airport
• Dubai International Airport
• Sharjah International Airport
• Al Maktoum International Airport (DWC)
• Al Ain International Airport
• Ras Al Khaimah International Airport
Seaports
• Port Zayed Abu Dhabi
• Port Rashid Dubai
Land borders
• Al Ghuwaifat - At the border with Saudi Arabia
• Al Hili, Al Ain - At the border with Oman
• Al Madeef, Al Ain - At the border with Oman
• Hatta - At the border with Oman
• Khatmat Malaha - At the border with Oman
How to claim VAT refund via WeChat at UAE airports
You can collect the VAT refund through special devices placed at the airport, by following these steps:
1. Go to a Planet validation point prior to checking in your luggage and approaching the immigration counters.
2. Present all the documents mentioned above, along with the purchased goods to the validation staff.
3. Once validated, choose WeChat Pay refund method at the machine.
4. A scan code will appear. Open your WeChat application on your phone, use ‘scan’ function on WeChat to scan the code on the machine.
5. Then, you will be taken to a WeChat Applet on your phone, where you will see a tax refund code.
6. Scan the tax refund code on the machine.
7. You will receive the refund instantly in your WeChat Wallet. The refund will be in Chinese Yuan.
Other refund options
Alternatively, you can choose to refund in cash, or via credit card. However, if you choose to refund in cash, there is a limit of maximum Dh10,000 cash back in place.
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