The new system quickly scans and reads passport information and captures biometric data. Image Credit: Courtesy: GDRFA

Dubai: The new Smart e-Gate system, installed across all Dubai International's immigration entry and exit points is easy to use, fast and efficient, according to a senior official from Dubai residency department.

Colonel Khalid Nasser Al Razooqi, Director-General of the e-Services sector at the General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai, told Gulf News yesterday the Smart e-gate is a new technology that allows a faster and more convenient movement of the growing number of passengers through Dubai airport, the world's fourth busiest.

"The new e-Gate helps to get rid of the need for prior user registration with the GDRFA, which is the case with the existing e-Gate card," said Colonel Al Razooqi.

He said the new system quickly scans and reads passport information and captures biometric data including facial recognition and retinal scans using a high-accuracy camera. The system then matches the traveller's captured biometrics and passport information against existing lists to detect any potential immigration issues.

All these procedures are expected to be completed in 12-14 seconds while maintaining a high level of accuracy and security standards.


All holders of modern passports with barcodes that can be read by the e-reader can use the e-Gate, including children above the age of seven.

Passengers who hold passports without e-readable barcodes can proceed to the existing e-Gates or the conventional immigration counters to complete their entry or exit process.

Major General Mohammad Ahmad Al Merri, Director-General of GDFRA, said that Dubai airport was one of the fastest growing airports in the world and that it was a great challenge to facilitate the entry and exit of passengers without affecting security standards.