Integrated approach aims to provide ease and convenience to users
CARS24, the leading e-commerce platform in the UAE has achieved yet another milestone through the launch of its all-new Super App. With the new addition, the brand aims to provide a comprehensive app that can provide ease and convenience for all things auto to its customers, bringing buying, selling, financing, servicing, and chauffeur support into one seamless digital experience.
In 2021, CARS24 entered the UAE market with a vision to be a disruptive startup in the used car sector and has, in less than five years, evolved into a profitable brand that is committed to changing the automotive landscape in the region and make car ownership simpler, smarter, and more rewarding.
Through its launch of the super app, CARS24 will not only further enhance its customer convenience but this move also showcases the brand’s commitment to becoming a key player in the UAE’s innovation-driven economy.
Commenting on the launch, Abhinav Gupta, CEO of CARS24 Gulf Region said:
“As a brand deeply in tune with the evolving needs of car buyers and owners in the UAE, our vision is to deliver the most seamless, transparent, and trusted car ownership experience. With the launch of our Super App, we’re bringing together every essential car service into a single, easy-to-use platform designed for today’s on-the-go lifestyle.”
According to figures reported by the Roads and Transport Authority (RTA), Dubai has recorded a 10 per cent increase in registered vehicles over the last two years, a significant surplus when compared to the global average of 2-4 per cent. With an approximate 3.5 million registered vehicles in Dubai alone, there is a growing demand for more reliable and convenient auto services in the emirate to service the growing number of residents year on year.
Yet, the car ownership journey remains fragmented — with buyers, sellers, and owners relying on multiple platforms for different services.
With the launch of its comprehensive super app, CARS24 aims to address this gap by providing a one-stop-shop solution to manage their entire lifecycle, enabling customers to access multiple services through one platform, saving them time and providing seamless integration at their fingertips. Through the app, customers can:
● Buy a certified used car: Explore a diverse range of 100 per cent certified vehicles with 150+ checkpoint inspections, 360° views, 7-day trial periods, and home delivery options
● Hire a chauffeur with Chauferly: On-demand RTA-licensed chauffeurs for as short as 15 minutes or as long as a month — insured, verified, and available 24/7
● Sell their car with confidence: Instant online evaluations, expert doorstep inspections, and complete assistance with documentation for smooth sales
● Secure car loans and digital valuations: Access bank-approved loans and valuation reports with minimal paperwork and fast approvals — all through a few taps
● Book car servicing with verified experts: Transparent pricing, reliable professionals, and convenient scheduling for maintenance or repair —booked entirely through the app
“As the UAE continues its journey to becoming a digital economy, we are proud to drive the conversation on how the automotive industry can play a key role in this transition. From the time you think about purchasing a car to later into the ownership journey, we aim to provide a seamless and transparent experience and create value for customers across the board,” added Gupta.
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