Articles from the author

Reader charged Dh972 for an insurance plan that he didn’t sign up for

A 13-year-old was issued a ticket, but could not travel due to the laws of the country

Reader has now gone back to his home country, but really wants to clear up his debts with the bank

Reader is charged for international roaming, unaware the WiFi wasn’t working

Reader was charged for late payment despite switching his car loan to another bank

Reader was asked to pay late charges on an insurance she didn’t activate

Reader was fined Dh10,000 for his electricty bills being tampered with

Reader automatically subscribed to third party after pressing ‘X’ on a pop up

Reader doesn’t accept over limit charges after a bank SMS told him he was under the credit limit

‘I know the amount is not big, but it’s all about ethics and proper information to the customer’

‘I already paid more than my monthly bill in October and now I have received the bill again’

Reader mistakenly paid lesser than the due amount and was charged late payment fee