Niranjan Gidwani, Special to Gulf News

Articles from the author

What will set off new growth in smartphone sales?

AI packed features can help, but smartphones could do with another Wow feature

In the recent past, foldable handsets and AI-enabled features have been two major add-ons in the smartphone category. Are they enough to turnaround 6 years of slower growth?

Distributors must look beyond B2B deals

Distributors will be missing a trick if they do not pursue dealing with consumers too

Can traditional distributors in the UAE up their game to go direct-to-consumer? They already have some inbuilt advantages, such as close ties with principals.

UAE-India can think beyond trade – how’s robotics?

With an IIT in the UAE, India’s strengths in science can be brought to bear

AI and robotics are brave new technology horizons that governments and businesses are chasing. UAE and India can do it together.

Why isn’t B2B going all out on digital?

UAE entities should be ready when B2B takes to digital adoption at much faster rates

The old ways of personal relationships and face-to-face contacts still hold sway in B2B deals. It's time businesses moved onto all digital.

Businesses need resilience in their DNAs

Not having sufficient resilience can be a sure-fire way to slip into oblivion

With back-to-back crises stalking businesses worldwide, their inbuilt resilience needs to come into play more often.

For retailers, growth at any cost is a burden

There is no way that high growth in online sales will sustain a retailer margins

Retailers will understand that a measured growth in online sales will best serve them.

Amazon’s brick-and-mortar plans will offer cues

As they did with online strategies, Amazon can offer a few lessons on physical stores too

Amazon wants to get into large-format stores - but what will it do different this time?

Digital ads alone will not help ‘big-box’ movers

Distributors will instead have to focus on ‘digitally influencing’ consumers

The challenge for big-box electronics retailers and distributors will be to get shoppers interested in their digital channels.

Scale up on CX and chances are your business will win

Make sure to smooth out 'customer experience' interaction across all channels

UAE's ecommerce needs work on its delivery

Hefty commissions paid out to delivery platforms is slowing down growth prospects

Overhaul the business model built around delivery services. Drop the high commissions, which will do the industry and its businesses no good.

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