IndiGo, India’s second-largest carrier by market share (19.6 per cent for June 2011), is best known for its core philosophies of on-time performance (90.2 per cent for June 2011), affordable fares and a courteous and hassle-free travel experience. Launched on August 3, 2006, IndiGo has a fleet of 42 new Airbus A320 aircraft and operates 259 daily flights connecting 26 destinations such as Thiruvananthapuram, Coimbatore, Bengaluru, Chennai, Delhi, Goa, Guwahati, Dibrugarh, Hyderabad, Jammu, Kochi, Mumbai, Nagpur and Srinagar.
Pegged as the largest aircraft order in civil aviation history globally, the airline recently placed an order for 180 Airbus 320 series aircraft, out of which 150 were for the newly launched Airbus A320 Neo aircraft. Besides flying domestic, the airline is all set to launch international flights to Singapore, Dubai and Bangkok, effective this September.
Promoted by Rahul Bhatia, InterGlobe Enterprises, and Rakesh Gangwal, an aviation industry veteran and entrepreneur, and led by Aditya Ghosh, President, IndiGo, the airline has made it to the 50 Best Companies to Work list year after year.
The airline recently received the Great Place to Work award for 2011 from the Great Places to Work Institute, thus reiterating the faith of its strong workforce of more than 4,000 employees, 38 per cent of whom are women. The carrier is also expected to hire 900 cabin crew members, 200 pilots and nearly 600 engineers in the next 18 months. Enhancing customer experience, IndiGo has enabled efficient check-in facilities using queue busters such as a handheld device for printing boarding passes, web and mobile check-in, boarding ramps to enable faster boarding for the elderly and the handicapped, and option to pre-assign seats of choice at a nominal charge. IndiGo also offers Special IndiGo Solo Flyer Passport to children flying without a chaperon, fully ensuring that safety standards are met at all times.
Recently, IndiGo partnered with fashion designer Rajesh Pratap Singh and stylist Ambika Pillai to up the oomph quotient of its cabin crew and bring an international appeal to the airline’s uniform.
Keeping in mind the approaching holiday season, the airline has also launched an exciting initiative on its domestic routes. Get Packing, an exclusive holiday package, offers customers the chance to plan a perfect trip by booking holiday and business packages in one go. With IndiGo’s extensive network of flights, customers can choose from an array of diverse destinations across the country.
With a view to honour the spirit of childhood, the carrier has also partnered with the non-government organisation, Save the Children, in its Good Karma campaign as a special initiative for the lesser privileged sections of the society.