GOING THE EXTRA MILE WITH UAE CONSUMERS: Going by retailer feedback, consumer demand in the UAE continues to sustain itself notwithstanding the distractions of back-to-back rate hikes and what that means on their payment commitments. The one area where lending did drop was in the financing of home sales to end-user. But when buying new cars and other avenues of discretionary spending, consumers could do with some help. And retailers/dealerships are listening to what their buyers would want, ideally. More flexibility on payment schemes would come in handy, anything that eases the consumer’s mind when it comes to his or her side of the commitment. Moreover, retailers will find that extra attention will deliver better returns than informal discounts on offer strategy. Subtle changes are happening on consumer behaviors, and it pays off for retailers to be ready for that. (By Manoj Nair, Business Editor)
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