Dubai: The General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA) inaugurated a second Amer Centre for visa transactions inside Al Kifaf Municipality Centre, it was announced on Tuesday.
The new centre, which allows residents to complete all visa and residency transactions without having to visit the GDRFA, was launched to simplify transactions and increase efficiency to achieve customer happiness.
Major-General Mohammad Ahmed Al Merri, director-general of the GDRFA, opened the “Amer Centre — Al Taresh Government Services” in the presence of a number of senior officials from several government entities.
The Amer Centre will provide services ranging from issuing entry permits, issuing or renewing residency visa, visa cancellation and other related services provided by other government institutions and departments.
Maj-Gen Al Merri said the opening of the centre at Al Kifaf is a part of the plan to develop and expand Amer services, noting that more such centres will be opened in different locations based on the need in each area. The first centre opened in Al Muhaisnah 4 area in Dubai in May.
“We are expected to launch 30 centres across the emirate which will serve as model centres that deliver smart services,” he said.
The centre will also provide a range of services and transactions of a number of government institutions and departments in Dubai, including the GDRFA, Emirates Identity Authority, Dubai Municipality and Dubai Health Authority.
Maj-Gen Al Merri stressed that GDRFA Dubai is keen to achieve the vision of His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to make Dubai a model and pioneer in achieving people’s happiness through smart, innovative initiatives and seven-star services.
“We are working closely with government departments and unifying our efforts in developing comprehensive services that will facilitate people’s lives and enable them to complete their transactions in less time and all at one place,” he added.
Maj-Gen Al Merri added that Dubai has been attracting a wide range of businessmen, investors and major international companies to base their operations in the emirate. “This makes us work hard to develop services by facilitating the procedures for investors, businessmen and tourists as well as citizens and expatriates and achieve happiness for all.”
Amer Centre will focus on providing the highest standards of excellence compatible with the Stars certification system under the supervision of national cadres and Dubai residency team.