Shaikh Hamdan Bin Mohammad takes a tour of the smart police station after inaugurating it at La Mer. Image Credit: WAM


The city’s second Smart Police Station, completely free from any human intervention, opened on Wednesday at La Mer, Jumeriah.

Shaikh Hamdan Bin Mohammad Bin Rashid Al Maktoum, Crown Prince of Dubai, inaugurated the new automated station in Dubai.

The new opening comes more than a year after Dubai’s first smart station was opened at City Walk.

Major General Abdullah Khalifa Al Merri, Commander In Chief of Dubai Police, and his team briefed Shaikh Hamdan on the fully-automated operations and services offered by the station.

“The smart station will operate 24 hours, seven days a week and offer 27 key services, including reporting of crimes, traffic incidents and community services. It will also provide 33 fully automated sub-services ranging from getting a good-conduct certificate to social support of victims of family violence,” Maj Gen Al Merri said.

La Mer station receives labour complaints, home security requests, complaints on human trafficking crimes, while offering police services such as victim support, fine payment and other services.

Shaikh Hamdan expressed happiness on the development achieved by Dubai Police and their efforts to keep Dubai a happy and safe city.

Abdullah Mohammad Al Basti, Secretary General of Dubai Executive Council, accompanied Shaikh Hamdan during his visit.

Once seated in private cubicles at the station, visitors can click on an electronic dashboard to communicate online with police officers around the clock.

However, more autonomous police stations are in the works and will be rolled out at later dates as part of police strategy to provide smart police services to all residential and commercial areas to facilitate access to police and save the public’s time and effort.

List of services

Traffic fines payment

Good-conduct certificate

Home security

Police leaders at your service

Traffic status certificate

Reissuing traffic accident report

Payment of impound fees

Verification of driver

Labour complaints

Lost-and-found items

Lost-item certificate

Filing of criminal complaint


Detainee visit request

Police report inquiry

Reporting of crimes

Tourist security

Vehicle inspection request

Application status

Heart patient service

Social support in family violence cases

Police museum tour


Source: Dubai Police