By Tariq Chauhan, Special to Gulf News

Articles from the author

UAE banks cannot use compliance as a weapon

They are needlessly harming client interests by drowning them in paperwork

Signing all the compliance paperwork banks insist upon is proving more than just time consuming. At this rate, it will lead to serious trust erosion.

Good customer service comes naturally

Which is why having the right individual and team matters most in such interactions

Customer service should not be limited to answering calls and then trying to solve problems. The best way would still be the face-to-face. Image for ilustrative purposes.

Facilities industry needs a skills upgrade

But with costs stretched, businesses find it difficult to go all out on this

The business of facilities management requires a major skills upgrade. But do businesses have the funds to make it possible? (Image is for illustrative purposes only.)

Health and safety must get priorities right

At workplaces, there is such a fixation with the building and less on employees

Workplace wellness cannot be an afterthought any longer.

Build sustainability from the ground up

Ratings need to be assigned to all construction and not just the specials

The switch to green buildings must begin right from design and planning. Picture is for illustrative purposes only.

Don’t be stingy with cost of living increases

Companies must factor these into annual compensations for a better engaged workforce

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In-house tech teams need not have all answers

Businesses of any size cannot afford such commitments based on sheer enthusiasm

Inhouse teams should not get fixated about bringing on change at any cost.

Clients cannot get away with payment delays

For far too long this problem has been festering with no solution in sight

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Facilities upkeep cannot be an afterthought

No city can afford to have a skyline of dilapidated buildings

Crimping on facilities upkeep is shortsighted

Don’t let bank-client relationships turn toxic

Lenders must make use of their access to client’s financial status to pre-empt problems

For illustrative purposes only.

HR departments’ decisive role during downtimes

Charting employee progression will come in handy in generating cost efficiencies

HR departments can play a decisive role in downtimes

Work to be done integrating millennials

At times, even the organisational culture needs to be reworked to make this happen

There is work to be done integrating millennials

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