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How much personal data can be used to enhance customer service before a traveller may feel uncomfortable?

Britain’s Olympic super-heavyweight champion looked destined for jail last year

A record 5.9 million parking and bus lane fines were issued in London in the past year, up more than 500,000 on the previous year, new figures reveal.

Licensing of minicabs in London is under way but legitimate operators complain that there are still at least 5,000 illegal touts operating in the capital.