Ajai Kumar Dayal, Special to Gulf News

Articles from the author

UAE retailers find promotions can only deliver so much

Drastic changes will still need to be made to raise survival chances

Sales promotions do have a key role, but excessive use will drastically cut down their success rate.

For UAE retailers, COVID-19's lessons are forever

There is no miracle vaccine out there to help them win back lost sales

UAE retailers have a fight on their hands to win back shoppers in a post-COVID-19 landscape. With the right pricing and creation of curated experiences, they can do it. (Image used for illustrative purposes.)

In-store experiences will still have a say

New face of retail needn’t be all about winning at online sales

Yes, online has been gaining, but some pure shopper experiences can only be generated within a store. Retailers should work on adding more value to those experiences.

UAE’s malls will go through an update

Some shopping experiences from COVID-19 times are here to stay, and malls must learn

Malls will soon co-opt the lessons offered up by shoppers' responses to COVID-19. Repurposing will be a way of life.

The fragmentation of all things retail

But the rapid expansion of eCommerce has not made the process any smoother

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Looseness can be a virtue as well

It is a truism that most employees complain about their employer

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Dubai retailers can get through the doldrums

Despite a weak last quarter, they are not hitting the panic buttons

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Time to redefine mall concepts

The concept of shopping in malls and shopping centres is something that we seem to have taken for granted in this region with a per capita square footage of shopping space that is one of the highest in the world

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