Ahmed Abdelaal, Special to Gulf News

Articles from the author

UAE banks need ‘conversational banking’

Users’ interface with banks will only change more with AI stepping in

UAE banks need more than just operational changes in the age of AI rewriting the rules.

UAE banks will change their ways - that's good

Banks need to offer customers personalization levels they get from top retailers

Banks have fast tracked adoption of digital ways to deliver services. Now, they need to get into the hyper personalization game.

UAE banks have done their homework on green finance

The challenges are many, but banks will put funds where it matters most

UAE banks already have form in extending sustainability-linked financing. More will be done.

Banks can do their bit in UAE sustainability goals

Backing green projects is just one aspect of what should be banking sector’s priority

Banks in the UAE have started lending their financial weight to sustainability-themed projects. The payoffs for these will happen soon enough.

How fast can UAE banks tap a younger clientele?

Digital tools are there, and alliances with fintechs will smooth out process

The new digital banking experience is about agility, mobility, connectivity, efficiency and data

UAE welcomes a new world of inclusive opportunities

It is a progressive move that recalibrates work-life balance

The Friday-Saturday weekend week represents more than an alignment with international practice. It reduces the working week to 4.5 days: a progressive move that recalibrates work-life balance.

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