Visas and naturalisation issues are among the most important for residents of the UAE as they pertain to their right to legally live and work in the country. The Ministry of Interior has announced a new 24-hour hotline that residents can call to help them deal with any queries about visas, wherever they might be in the country. The centre is expected to be operational from next week. It will also communicate with the media to help ensure the accuracy of, and give widespread publicity to, important information, which should help reduce uncertainty.

Adherence to residency and naturalisation laws is important to ensure the security of the country and the safety of all visitors and residents. The new service also means that residents have no excuse for not adhering to the relevant laws. But, by reducing the bureaucracy and making dealing with queries about living, working and investing in the UAE easier, the ministry is enhancing the UAE’s status as an attractive destination for foreign investment and skilled professionals.