In rapid phases of incrementally improved efficiency, the Dubai Government is speeding towards its 2021 milestone of a fully smart government and the Salem initiative, launched on Wednesday, is another example of its smart transformation. A paperless electronic health screening system of Dubai Health Authority (DHA), Salem comes in the wake of the many smart transformations in the health domain, paving the way for better customer engagement and satisfaction.
The process of obtaining an occupational medical fitness clearance, which is mandatory for residence, employment and education visas, usually involves time-consuming physical processes of getting personal details typed at service centres and standing in long queues to get the paper work submitted. But with Salem, a new era of super-speedy electronic delivery systems has been ushered in. And it will transform this sector. This is an important marker in Dubai’s smart evolution and proof of its incisive vision on how to harness technology for people’s convenience. This outcome is an ambition that many governments envision for themselves, but not all succeed due to lapses in implementation. The government of Dubai, however, has always excelled in its ability to define the change it wants to see for its people and then go ahead and make sure that the change is effected. Salem is a great example of that felicity of implementation.
This initiative, complemented by a host of related facilities for health screenings from DHA, will make life easier for residents. The many express facilities for health screenings that even include minimal periods of four and two-hour services, along with Tawajood — a fast-track service that comes home or to offices to conduct fitness tests — will all align with the paramount objective of the Dubai Government: Enhancing residents’ happiness levels.