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Drive-through service to pay traffic fines in Dubai

The service will be provided at three Last Exit locations

Image Credit: Pankaj Sharma/Gulf News
Model of the Last Exit Smart Police Station on display at GITEX Technology Week in Dubai World Trade Centre on Monday.
Gulf News

Dubai: Residents will be able to avail Dubai Police services, including payment of traffic fines through a drive-through service at Last Exit locations, officials said on Monday.

Major General Abdullah Khalifa Al Merri, Commander-in-Chief of Dubai Police, said the new service will be located at three key points of Last Exit project developed by Meraas.

“We want to reduce the number of people coming to police stations by 80 per cent and this is part of Smart Police Station initiative to have a drive-through locations where customers can avail services while sitting in their cars,” Maj-Gen Al Merri said.

Brigadier Khalid Al Razooqi, director of Smart Services Department at Dubai Police, said: “Dubai Police provide many ways and points for residents to pay their traffic fines or get other police services and drive-through service is part of it. It will be opened by the end of the year.”


The service will be provided at Last Exit locations at Al Khawaneej, E11 and Mad X restaurant.

It will offer 19 police services for the moment but eight more services, including reporting a crime, will be added later.

Amal Al Mazroui, manager of the project, said the service will remain open 24 hours and it will have a screen and an officer to communicate with the customer and also a dashboard to pay fines by cards or cash.

“The self-service station is designed like an old police car at Last Exit E11,” Al Mazroui said.


Meanwhile, Dubai Police have also launched a Walk-in Smart Police Station that will be located in shopping malls.

Engineer Khloud Al Marzouqi of Dubai Police said the walk-in station will offer various services.

“It is designed to help people of determination and can interact in six languages offering 60 police services, including paying traffic fines and reporting crimes. These services will be provided without any human intervention,” Al Marzouqi said.

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