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British Airways launches personal Facebook Messenger

BOTler offers a guide, discounted bookings and more to customers travelling to London this winter

Image Credit: Supplied photo
Visit to be directed to the British Airways BOTler on Facebook.

British Airways has launched the BOTler, a personal Facebook Messenger BOT that serves customers with a guide to travelling to London, as part of London for Less — the airline’s special fare-led, global winter campaign. BOTler offers live updates on deals and personalised recommendations on top attractions and experiences tailored for individual users.

Deals include luxury for less stays at the Rosewood London, 30 per cent discount on hotel bookings for a fixed travel period. Passengers presenting their boarding passes also receive up to 60 per cent off at Biscester Village and a VIP Pass and discounts at Westfield London.

Visit to be directed to the British Airways BOTler on Facebook. Customers can also start a conversation by looking up British Airways on Facebook Messenger.

Return flights under the London for Less campaign start from Dh2,130 from Dubai and Dh1,920 from Abu Dhabi on tickets purchased until November 30 with travel valid until 15 June 2017.