Dubai: Dubai Airports said on Tuesday it has launched integrated ‘Information Zones' across the three terminals of Dubai International Airport, enabling passengers to navigate their way around the airport.
The zones will act as a one-stop shop that will instantly provide information on all the airport's services and facilities as well as assist with boarding and security procedures.
The new technology will provide "sleek new maps of the airport and 40-inch LCD touchscreens that provide real-time and easy-to-understand directions to boarding gates, restaurants and other facilities at Dubai International," the airport body said, adding that the zones will house way-finding touchscreens in addition to staff trained to deal with all passenger queries.
"Service and innovation have long been the hallmark of Dubai, and form the foundation upon which the emirate's economic success has been built. These new way-finding technologies are just another example of how Dubai and Dubai Airports are maintaining that proud tradition and leading the way when it comes to service," said Shaikh Ahmad Bin Saeed Al Maktoum, President of Dubai Civil Aviation and Chairman and Chief Executive of Emirates Airline and Group, and Chairman of Dubai Airports, who on Tuesday inaugurated the new facility at airport's Terminal 3.
