Dubai: The carriers under the Lufthansa banner - Lufthansa German Airlines, Swiss and bmi – have moved to a single office on the 18th floor of Dubai’s World Trade Centre building.
Emphasising the key benefits of the new office, Joachim Steinbach, Lufthansa's Vice President Sales & Services Southeast Europe, Africa, Middle East and Pakistan, said: "Moving together under one roof allows for a more direct and more open communication between the management and staff of Lufthansa, Swiss and bmi. The new premises lay the foundation for a further enhanced customer service – a crucial factor for successful business."
Lufthansa and Swiss took the alliance a step further by not only uniting their regional sales and marketing departments in the same office, but also merging their Dubai city offices.
With the convenient location in the World Trade Center tower, Swiss and Lufthansa customers benefit from the accessibility of the new joint ticket office.
With the recent opening of Lufthansa's new check-in facilities in Terminal 1, travelers now also enjoy a further enhancement of the airline's ground and customer services at Dubai International Airport.
Passengers travelling on Lufthansa and Swiss continue to enjoy benefits resulting from the airlines' close cooperation.
These include more flight options to choose from, outbound via Frankfurt and inbound via Zurich or vice versa, better connections to more destinations worldwide, a shared frequent flyer programme and enhanced international lounge access.
