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Shaarik Zafar, the State Department's new Special Representative for Muslim Communities, shown in the his office in Washington D.C., on August 27, 2014. One of his tasks will be to try to discourage American foreign fighters from traveling to conflict areas. Image Credit: Washington Post

WASHINGTON: Is there a tougher job description than Shaarik Zafar’s?

As the State Department’s new “special representative for Muslim communities,” the boyish-looking Texas lawyer is America’s ambassador to Muslims around the world during a summer of non-stop grim headlines from Gaza, Afghanistan, Syria and Iraq.

Having just spent a decade working for domestic federal agencies primarily with fellow Muslims on topics that include civil rights violations, police surveillance and Transportation Security Administration screening, Zafar knows the deal.

His work will be done, often, through others.

“It has to be a bank shot,” says Zafar, whose appointment will be formally announced on Wednesday. “A Muslim guy with the US government is going to have limited credibility.”

The sensitivity of the topic — how Muslims interact with the US government — flared just this past weekend. Prominent Swiss celeb-professor Tariq Ramadan announced he would skip the biggest annual gathering of US Muslims — the conference of the Islamic Society of North America in Detroit — to protest what Ramadan sees as a Muslim-American leadership silent or deferential to US power brokers on domestic and foreign issues.

“In bending over backwards, in saying ‘Yes sir!’ they sacrifice not only their dignity, but forget and betray their duty,” Ramadan wrote earlier this month, prompting prominent responses. A similar discussion erupted in July when a large Arab-American group called on Muslim leaders to boycott government Iftars to protest US policy toward the Israel-Gaza war (few did).

Thirteen years after the Sept. 11 attacks prompted a major rethinking of the US government’s outreach to Muslims, Zafar’s appointment reflects a new phase that may be less apparent but deeper and more effective.

Many feel dismayed that the Obama administration no longer gives high-profile priority to Muslim outreach compared to early in his presidency, when he made key speeches in Turkey and Cairo. Years of headlines on things such as US law enforcement mosque surveillance, failed Mideast peacemaking and anti-Muslim comments on the GOP presidential campaign trail have strained relationships.

But Zafar’s entire career reflects a lower-level infrastructure that’s been growing steadily across the government, creating partnerships on topics that are not all terrorism-related. And many more Muslims are part of these efforts, compared with the first engagement office in 2005 that was staffed entirely by non-Muslims. Government Iftars, for example, have flourished.

With Zafar, the position of Special Representative to Muslim Communities will move into a new office at the State Department aimed at faith outreach that is rapidly expanding. That office was created last year and will soon have 25 people with specialities such as religion in Europe and training overseas diplomats to engage more with religious figures. The State Department for years has offered courses on topics such as religious freedom and religious persecution. But current and former department staff and advocates say many in the foreign service are fearful of crossing church-state lines or aren’t knowledgeable about religion.

Some advocates say they are hopeful that the growing network of connections across government and the selection of someone with policy experience in counterterrorism and hate crimes may help.

“In the past, the State Department has been very hesitant in dealing with religious issues, and I think that’s changing,” said Haris Tarin, D.C. director of the Muslim Public Affairs Council, a well-known advocacy group that works with — and watches — the various government offices that specialise in engagement with Muslims.

Zafar’s predecessor, Farah Pandith, had held the job since it was created by Secretary of State Hillary Clinton in 2009 and focused on building initiatives with young Muslims around the world.

The most common knock against this position — both under Pandith and Zafar — is that it’s window-dressing and that the office-holders have no influence on the people actually making policy. Whether that criticism will be lobbed at the State Department’s new faith-based office remains to be seen.

On the surface, Zafar has his work cut out for him. When the special representative to the world’s 1 billion Muslims showed up for work one day this week he forgot his work ID and wasn’t allowed to park in the State Department lot. His assistant had to come escort him in to his small office, where he says he does his own dishes after hosting clergy and religious leaders for tea.

While he’s being officially nominated Wednesday, the 39-year-old father of two began work in July. He hasn’t begun his overseas travel yet but has hosted clergy from Afghanistan and Senegal and addressed some key domestic groups including North American Pakistani physicians and the annual convention of the minority Ahmadiyya Muslim Community.

But his to-do list is daunting. His goals chart for the office includes developing a plan to combat Shiite-Sunni sectarian violence and trying to discourage American foreign fighters from travelling to conflict areas. This week alone, two American Muslims were reportedly killed in Syria fighting for the extremist Islamic State group.

Zafar says he will focus primarily on “pushing open doors” — areas where cooperation is likely. Two of the State faith office’s top priorities are climate change and entrepreneurship. Another priority (which Pandith focused on as well) is promoting “the creative economy” in Muslim communities overseas, helping them powerfully tell stories through film or art that may help further U.S. foreign policy goals.

Zafar will be in Los Angeles in a few weeks to meet with filmmakers who can help storytellers abroad.

The white board in his office where he brainstorms is topped with cultural themes: “sports, Hollywood.”

Another priority is also a basic goal of US policy — to promote religious freedom overseas. This year has been a parade of nightmare stories about the treatment of Muslim and non-Muslim minorities in countries across the Middle East in particular. Zafar is likely to find willing allies particularly among conservatives on the topic of Christian persecution.

Zafar has reason to see open doors. Despite all the anxiety of the past decade, US Muslims are by far the most supportive American faith group of Zafar’s boss: Seventy-two per cent of American Muslims told Gallup this summer they approved of the job President Barack Obama is doing, nearly 20 per cent higher than the next group. Globally, confidence in Obama’s foreign policy is lowest in Muslim-dominated areas of the Middle East (including Pakistan, the Palestinian territories, Jordan, Turkey and Egypt) but outside of that region the story is different. In Indonesia, with the largest Muslim population, 60 per cent of people have confidence in Obama. In Bangladesh, the figure is 74 per cent, and in Nigeria (which is 50 per cent Muslim) it is 53 per cent.

Not on his list: Discussing hot topics such as the US-launched war in Iraq or US policy on Israel. But Zafar knows these are the most important issues for millions of Muslims overseas. While he worked since 2004 for domestic agencies (including the departments of Justice and Homeland Security), he was often asked about foreign policy by American Muslims as well as by people when he’d travel overseas. This week he recalled being sent to the Central Asian nation of Kyrgyzstan several years ago to talk up the US view of civil rights, and his work in a Justice Department office focused on combating post-Sept. 11 backlash against minorities such as Muslims and Sikhs.

“They didn’t want to talk about that,” he said. “They were very upset about the war in Iraq. It was very tense. I’d say, ‘That’s not my area of expertise.’ You have to be prepared to get yelled at, but if you can hold firm and keep at it, by the end we were taking photos and having tea. If you keep at it — it can’t be one and done.”

Yet Zafar did not go back to Kyrgyzstan.

Despite his daunting portfolio, Zafar appears idealistic and upbeat.

“People will have strongly held views” on controversial foreign policy issues where there is division and he doesn’t have much influence, Zafar said. “But I can’t focus only on discussing those issues because there are enormous opportunities in these other areas.”