Dubai: Etisalat users can take advantage of the “smart” machines that the telecom giant rolled out at different UAE malls to make paying bills and other transactions easier.
For customers who don’t have applications that enable them to settle their bills using their smartphones yet, etisalat is offering another option during UAE Innovation Week.
Etisalat rolled out the new Smart Registration Pads used by etisalat’s sales channels to allow automation of customer processes, including capturing emirates ID, passport details and GCC identification card details required to purchase etisalat services.
Etisalat’s Smart Pad currently supports registration for select etisalat services, including mobile prepaid and postpaid, eLife, and Business Ultimate.
Also part of the automated deployment are etisalat’s Smart Services Machines in major UAE shopping malls to help customers conduct various transactions, including monthly bill payments by cash or credit card, utility bill payments for water and electricity in Dubai and Sharjah, as well as customer re-registration.
Etisalat also introduced the country’s first ‘Smart Mall’, an integrated technology eCommerce service at the Mall of the Emirates metro station. The Smart Mall allows customers to digitally explore products and interact with stores in an intuitive three-dimensional format. In addition, customers can make purchases instantly with Mobile Cashier (mCashier), etisalat’s highly secure payment solution. The shopped products are then delivered to the customer’s destination.
