Dubai: A Tunisian expatriate has lauded a Dubai Police department for ending two years of agony for him and the dilemma of facing an uncertain future.
R.M., who has lived in the UAE for the past seven years, said his life was back on track after he received assistance from the Communicating with the Victim department of Dubai Police.
The department was established to communicate with people solve their problems. The department also provides moral support during any ordeal.
R.M. told Gulf News that he worked for a bank in Dubai for five years. During this time, he got a better offer from another bank and decided to change jobs.
However, he was unable to obtain a residency visa in and went without a job or money for the next two years.
Each time any interested employer applied for a visa for him, the application was rejected, without reason.
Following advice from a friend, he contacted the department about 20 days ago seeking assistance. The following day, the department called him and told him that there were two complaints lodged against him at Al Muraqabbat police station.
The first complaint was for a bounced cheque of Dh850,000 while the second complaint was for an unpaid etisalat telephone bill of Dh1,200. The department advised him that this was why the visa authorities kept denying him a visa.
R.M. admitted to not paying the etisalat bill but did not know anything about the bounced cheque.
It later turned out to have been a case of mistaken identity.
The department helped him clear his name and now he works for a bank.
Times of need: Lending support
Lieutenant Colonel Jamal Al Jallaf, director of the Crime Monitoring Department of Dubai Police, said the service of Communicating with the Victim is designed to update them on the progress of their cases, while giving them all the help and moral support they need.
