UAE | Complaints

UAE residents lament falling into debt traps

Debtors recount ordeal of easy loans that proved tough to repay

  • By Faisal Masudi, Staff Reporter
  • Published: 21:30 July 16, 2013
  • Gulf News

  • Image Credit: Getty Images/iStockphoto
  • Some Dubai residents are overburdened with debts

Dubai: Residents overburdened with debt have spoken of their ordeal, with many blaming banks for coming down hard on customers who were “pushed” to take out huge loans in the first place.

They complained banks are laying debt traps, by granting relatively large loans and credit cards to customers with limited income, who then struggle to return the piling interest and late payment fees – with disastrous results in many cases.

Many residents continue to be jailed for bouncing post-dated or “guarantee” cheques – a crime here as opposed to a civil case in the wider world – which they had to write out as repayment terms.  And with no bankruptcy protection under current laws, expat debtors often make the choice to flee rather than go behind bars.

Unable to cope, some residents have committed suicide, while others have gone underground.

The problem, debtors told Gulf News, is that credit has been made too easy to obtain but too hard to clear once repayment schedules breakdown in unforeseen circumstances. Many of those who contacted Gulf News about their cases said they were ordinary employees who were offered loans and credit cards worth hundreds of thousands of dirhams.

They claimed there were “pushed hard” to accept the debt products, an offer that was not difficult to accept as they happened to be in a financial crunch. Job loss, health emergency, death of a family member, rising rent, school fees – the list of reasons cited by them were varied and long.

Some defaulters also spoke of landing in a catch 22 situation – being unable to repay because of being laid off and being unable to land work because of being a defaulter in a criminal court case.

Job loss

A Pakistani father of one said he has been to jail twice – and maybe facing a third sentence – after being unable to repay loans following his job loss. He added that his loans had piled up to about Dh1.4m from six credit cards, a mortgage, and a personal loan when he was working as a mid-level executive in a leading property company in Dubai.

“When times were good, banks were calling me to keep signing up for more and more credit. Now, they keep calling for the repayment money. They know I don’t have a proper job, I haven’t fled the country. I’m doing freelance work in web development; give me some slack so I can pay you back. I can’t do that from jail, can I?” he said.

“I’ve sent my family back home as they can’t cope with the idea of me going back to jail. I spent about two months inside for two bounced cheque cases. My mortgage lender had filed a case the second day they found out I had been downsized – how will that help them recover the money from me?”

An executive from a leading bank said the rules say a customer cannot be granted loans more than 50 per cent of their income. But different banks offer multiple loans to the same client, and products like credit card limits are increased for those with good repayment records.

The banker added that banks can check with the UAE Central Bank the total debt obligations of customers regardless of how many other banks are involved. But debtors told Gulf News of being offered Dh300,000 loans and credit cards despite drawing modest monthly salaries of Dh10,000-Dh15,000.

A young Indian who makes about Dh13,000 a month is spending virtually the  entire salary in paying back debts, and surviving on friends’ help.

He said he owes about Dh500,000 to four banks in personal loans and six credit cards. “I had a lot of family problems: my mother died, my relatives needed money. My banks kept extending the credit lines, but I never thought things would get so bad,” he added.
The bachelors said about 15 post-dated cheques written by him have already bounced.
“I’m under constant threats of jail made by debt collection agents. I’m distressed, I can’t work properly. I still have 130 cheques that will need to be cleared. And then there are four guarantee cheques with no dates for four separate loans they can use anytime against me.”

He added: “You can’t tell people, ‘don’t go to the bank in emergencies.’ Where else will they go? But the banks should either not give you so much money if you’re just a simple man like me, or they should understand that circumstances change and it’s not possible for everyone to pay on time every time.”

One such bank customer who faced a series of ‘emergencies’ is a 40-year-old Filipino man who racked up 16 credit card limits and has four legal notices against him.
“I’m not a bad person. I ended up taking up all these loans because of several misfortunes in our family that I being the eldest carried the responsibility to fix,” he said in a letter to his employer.  The debtor has since gone into hiding.

He said problems began in 2006 when his sister’s husband was shot in the Philippines and he took over their family expenses, going deeper in debt with Dubai banks to accomplish that.

In 2007, his wife gave birth to a second son and his mother lost her job in Athens. A year later, his nephew was diagnosed as being autistic and need to be placed in a school for children with special needs. And in 2011, his son too was found to be autistic and needed special – more expensive – schooling.

“As bad as it may seem, taking those loans were my only options to help me save my family’s needs.” He added that he has to pay back about Dh500,000 or face jail.
Another Filipino, an office assistant, is on the run from creditors and police. He stays with friends, moving places, and is irregular at work, where police officials had recently showed up to question him.

Visa expired

He is wanted for bouncing a Dh20,000 cheque and still has outstanding debts worth about  Dh200,000. He failed to get a loan buy-out because he  was only about Dh25 short of a minimum salary requirement of Dh8,000. The debtor added that neither his employer nor his bank have yet helped him to meet or waive this amount so he could clear his earlier cases.

 “My passport is with the police. My visa has expired, I can’t get a new job with a higher salary. The bank has a case against me – so how I pay them back in such a situation?” he said.

“My father died in 2010 back home and I’m still unable to even pay my respects at his grave. I’m stuck in a limbo, I’m scared I’ll go to jail anytime."

Bankruptcy protection
  • A bankruptcy draft law is being considered by UAE authorities. Ministry of Finance, after consulting various financial specialists, had studied guidelines for this law, such as bankruptcy and restructuring laws in France and Germany.
  • The draft legislation is expected to be different than the commercial procedures law of 1993. The law will include more than 430 articles to complement the existing commercial and financial legal environment in the UAE.  The legislation will overhaul how the law deals with businesses and individuals with debts they cannot settle. 
  • The idea behind the proposed framework is to chalk out a process for the restructuring of debt owed to creditors, and to be able to start anew.
  • In his article to Gulf News last December, K. Raveendran, a UAE-based  journalist, had noted: “The draft law under study gives failing businesses an opportunity to revive and nurse them back to  health without the threat of creditors taking them to court and being slapped with criminal charges. The new law will allow failing firms to declare bankruptcy and then restructure so as to make a new beginning.”

Criminal offence

  • The cases of dishonoured cheques in the UAE are a criminal offence, as compared to a civil offence in many countries. The legal issues surrounding the cases are governed primarily by the UAE Federal Law No 3 for 1987, Article 401, which says:
  • “Detention or a fine shall be imposed upon anyone who, in bad faith, gives a draft (cheque) without a sufficient and drawable balance or who, after giving a cheque, withdraws all or part of the balance, making the balance insufficient for settlement of the cheque, or if he orders a drawee not to cash a cheque or makes or signs the cheque in a manner that prevents it from being cashed.
  • The same penalty shall apply to any one who endorses a cheque in favour of another or gives him a bearer draft, knowing that there is no sufficient balance to honour the cheque or that it is not drawable.”
  • This Article of the UAE Penal Code was amended by Federal Law No 34 for 2005, which states that penal action shall if payment is made be waived after the crime has occurred. It also says that, under certain circumstances, the convict’s cheque book can be withdrawn or the convict can be prevented from given new books by UAE banks.

Comments (24)

  1. Added 19:13 August 17, 2013

    readers, let me tell you my story.. I am a well paid executive. no bad credit history.. no credit card payment accumulated.. basically never took loan bought everything if i had money... I went to a renowned dubai bank for a personal loan of 80,000 AED (approximately my 3 months salary). although I have been dealing with them for past 4 years (salary account). they refused on the ground that the loan amount I am asking is low-:)what does it mean to you??

    Sanjeev, Dubai, United Arab Emirates

  2. Added 18:36 August 17, 2013

    Learn to live with what you have in your hand. Many banks will give you a lot of promises until you are in their fold. I used to get at least a call a day from different banks offering personal loans, up to 20 times of my salary. Learn to limit your requirements according to your income. then you can lead a peaceful life. mostly greediness leads to such situations .

    abdul Latheef, Abu Dhabi, United Arab Emirates

  3. Added 18:10 August 17, 2013

    People have come to work and save or to be trapped in never ending debts?

    Vijay, Ajman, United Arab Emirates

  4. Added 18:08 August 17, 2013

    Let it be crystal clear that no bank forces anyone to take a loan or a credit card and if anyone borrows from anyone or from a bank, he must ensure that he settles the debt otherwise there will definitely be legal consequences, as simple as that!

    Salman, Dubai, United Arab Emirates

  5. Added 18:02 August 17, 2013

    Banks, they r behind every tragedy in our times. Many cheat, they steal from u under the guise of rules n regularities. There should be a federal law to halt their controlling of human life. Authorities should take action, none of the ordinary persons could do anything about it. the best thing to do is, never deal with them, ur money is wat u get out of ur official salary. once u r trapped with them, then there is no way out, then u spend your life payin them.

    Husi Tisztamusi, lfusi, Bolivia

  6. Added 16:19 August 17, 2013

    I am also one of the victim, that is only for Dh11000. Now i am facing legal action. my visa expired. In this situation , how I can repay the amount? If they allow to stamp my visa, I can pay this amount in 3 months. but the bank is not negotiating. Really I cant go back home, I cant leave here without job, then what is next.....??

    Abdulla, Dubai, United Arab Emirates

  7. Added 16:19 August 17, 2013

    I am also one of the victim, that is only for Dh11,000. now i am facing leagal action. my visa expaired. in this situation, how i can repay the amount? if they allow to stamp my visa, i can pay this amount in 3 months. but the bank is not nogotiating. really I cant go back home, i cant live here without job, then what is next?

    Abdulla, Dubai, United Arab Emirates

  8. Added 16:07 August 17, 2013

    While I feel pity on the persons who have been trapped by debts. Yes it is true that the Banks should examine repayment capacity of the person who apply for loan. At the same time the person who take loan should know how he/she will pay back the amount that means he/she should not take a loan more than their pay back capacity. There are people who take loan and live a luxury life and finally end up in trouble

    Muralikrishnadas, Kerala, India

  9. Added 15:55 August 17, 2013

    I suggest that the system shall distinguish between the people who do not pay the loan money, which they transferred to their home country to buy or build a new house, or start new business, (those people they get some times 40 times the value of their salary), but they do not care how to pay because he can leave the country and enjoy his new house or business back home, and between the people who get a loan with good intention just because of necessity and they stumble to pay , e.g. somebody buy a car ( e.g. less than 70 k ) and he lose his job, I suggest the bank shall sell the car and close the loan. Or somebody to keep drawing in credit card debt because of the high cost of living or somebody lose his job, and usually these kinds of people they have small amount of debt related to their income. So the law shall be tough with the people who benefitted from the money and try to escape to pay back and between the people who really have hardship.

    Emad, Dubai, United Arab Emirates

  10. Added 15:15 August 17, 2013

    My dad always says " live and enjoy with the money you have earned, why spend money you don't have, enjoying debt free life in Dubai"

    Tim, Dubai, United Arab Emirates

  11. View more comments

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