Sanya Nayeem is the deputy readers editor at the Readers Desk in Gulf News, a convergent media section that manages all the layers of online and print reader interactivity for the newspaper, along with its social media, community and citizen journalism segments.
Reader is charged overlimit fees, despite having a positive balance in his credit card
Reader doesn’t receive an affordable payment plan, despite requesting it over and over again
Reader follows up on his application for an account opening
Although he has been paying for credit shield since 2012, reader is told he cannot get its benefits
Reader sees an unknown charge on his bill and seeks a refund
Readers write to Gulf News about issues affecting them and their community