Muscat city
A view of the Muscat city. The Dubai-Muscat bus service by Oman’s Mwasalat has been running for several years with three daily buses. Image Credit: Supplied

Dubai: Muscat Municipality has revised malls opening hours, work timings for commercial centers and malls will be from 10am to 10pm, with the exception of hypermarkets, according to a statement by the municipality on Monday.

The municipality has prohibited the opening and use of dressing rooms in all stores.

Malls and commercial shops reopened last week after three months of closure, with a Standard Operating Procedures (SOPs) as part of the preventive measures to limit the spread of the COVID-19.

The municipality also announced standard operating procedures for malls and commercial facilities as follows:

• No entry for elderly, aged 60 years and above and children below 12 years, which will be revised by the government in the coming days.

• All visitors will undergo a temperature check before entering the mall to ensure the safety of all.

• As per the guidelines, malls should remove seats from common areas, while prayer rooms to remain closed until further notice.

• Parking occupancy should not exceed 50 percent and the same should be manned by security personnel and operations staff.

• It is strictly forbidden to stay in any off the mall facilities. Cafes and restaurants will be operational only for food to go.

• Hand dryers in restrooms to be switched off and sealed for customer usage.

• Mall management will carry out routine inspection inside retailers’ stores to ensure effective and frequent disinfection and sanitization by all outlets.

• Retailers must not transfer an employee from one branch to another.

• Customers must wear a face mask when entering the mall.

• A signboard shall be placed at all the entrances of the malls, mentioning that the customers shall not stay inside for more than two hours.

• All mall visitors, retailers, and the third party contract staff will undergo temperature checks through thermal cameras placed at all the entry points.

• All meetings with vendors or contractors should be scheduled, preferably, via a teleconference or online event. They have to avoid face-to-face meetings as much as possible. In case the face-to-face meeting is unavoidable, the same should be conducted in the reception area only once, keeping in mind social distancing norms.

• The malls reserve the right to take the necessary measures to close the shop or inform the concerned municipality if the retailer fails to comply with the precautionary procedures.

• Malls have to ensure that a physical distance is maintained in all common areas, elevators, escalators, food court, ATMs etc.