How it works
■ Smart gate users are automatically eligible to use the smart tunnel.
■ Their information is already registered in the system.
■ Passengers who haven’t used the smart gates will have to register their information at one of the two dedicated kiosks or the registration counter beside the passport control section.
■ Passengers who currently use the tunnel need to get their passport verified after they walk through for now but they don’t need to do the step on second time they travel.
■ Passengers must bring the passport with them and ensure its validity for more than six months before the date of travel, where it will be required to use in the country to which they will leave.
Dubai: In a major step forward to speed up movement of passengers, Dubai Airports on Wednesday unveiled “smart tunnels” that will enable travelers to complete passport control procedures within seconds.
Officials of the General Directorate of Residence and Foreigners Affairs in Dubai (GDRFA) launched the ‘Smart Tunnel’ at Dubai International Airport, Terminal 3 to give passengers holding first- and business-class tickets a more efficient passport experience at departure.
Roughly 20 passengers were the first to take advantage of the new tunnel system on Wednesday.
Travelers can walk through the biometric recognition system without stamping their passports thanks to Artificial Intelligence in the tunnel to include all the databases of passengers.
“It is the first of its kind in the world as with simple steps, the traveller can finish his departure procedure without the need to use any travel documents such as passport, ID cards or boarding cards,” said Major General Mohammad Al Merri, head of General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA).
The Smart Tunnel assesses passengers data accurately using machine learning in order to facilitate and accelerate the process of transit through Dubai airports without the need to use any travel documents or boarding card as in the use of “smart gates”, GDRFA announced.
Maj Gen Al Merri, said that GDRFA aims to contribute to the development of a system that will reduce the pre-travel time spent for passengers at Dubai International Airport.
“The smart tunnel was made in the UAE. We have worked with the idea for four years. The project is aimed at continuing to offer the best in airports, especially in view of the growth in passenger numbers.
"We have set up the airports to become smart stations. We are providing the facilities and services that make the travel through Dubai a memorable experience, which enabled Dubai to take the position of advanced among the best tourist and global destinations in the list of the largest airports in the world,” Maj Gen Al Merri added.
According to the latest data, Dubai International Airport has just reached a new record, with the total number of travellers passing through its terminals hitting 8.37 million in August this year.
However, the project is still in the pilot phase until officially launched by Shaikh Mohammad Bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai.
Maj Gen Al Merri said that the project is one of the results of participation in “Dubai Future Accelerators” to provide the best services with the latest technology and high quality.
It also comes in line with the X10 initiative, which aims to provide the world with 10 years of experience in providing intelligent services that will delight the customers, whether citizen, resident or visitor.