
Dubai: Moving houses is no easy task - from cancelling all your connections, subscriptions and tenancy contract, to applying for them all over again, the move requires a lot of planning and preparation. However, if you have found the perfect new home to move into, here is a step-by-step guide on how you can make the daunting task manageable in the UAE.
Step 1: Speak to all parties involved
Before you plan your move, take a look at your tenancy contrat to find out what the clauses are in case of early termination or non-renewal. Even if you are moving right when your tenancy contract ends, the contract may have certain requirements on the notice period you need to serve. If you are ending your contract before completion, you may need to pay a few months' rent as well.
You would also need to apply for a return of the security deposit. Read our tips to ensure you get your security deposit back here.
Once you have spoken to your current landlord, as well as the new one, you can go ahead and plan the next steps.
Step 2: Cancellation and registrations
You would need to cancel the telecommunications and utility connections and apply for the new connections as well.
In Dubai, you can use the REST app to complete your Ejari registration online. This article provides a detailed guide on how you can get your Ejari application completed online.

Telecommunications operators like du and Etisalat offer cancellation of connections as well as new connections completely online. Find out how you can cancel your landline and home WiFi connections.
It is best to complete these processes in advance so that you have everything in place before you make the move.
Step 3: Request for the move with your property management
Whether you are living in a building or a community, to confirm the move in our move out with your property management company, you may need to provide certain documents.
Vijay Kumar, Founder and CEO of MoversZone LLC, spoke to Gulf News about what these documents would be.
“Some communities need a written request from the tenant, which includes the date on which you will be moving out or moving in, the vehicle registration number of the moving truck, the moving company’s name and trade licence number. They may also ask for the company’s third party insurance papers,” he said.
“Some communities need a written request from the tenant, which includes the date on which you will be moving out or moving in, the vehicle registration number of the moving truck, the moving company’s name and trade licence number. They may also ask for the company’s third party insurance papers.”
So, your moving company needs to provide the following documents:
- Name of the moving company
- Date and time of the move
- Moving company’s trade licence copy
- Moving company’s third party insurance copy
- Vehicle registration copy of the moving truck
You would need to provide these details to the property management company of your existing home as well as your new one. Once you have the clearance letter, you can then move on to the next step.

Step 6: Speak to your moving company about their hygiene measures
Moving companies across the UAE have taken additional steps to ensure that the move is done by following the highest standards of hygiene.
Mohammed Ishaq, Manager of Atlas International Movers, said that his company had implemented strict COVID-19 compliance measures.
“Our team wears anti-microbial masks and hand gloves and has sanitisers on site to ensure that the move is done in a way that is compliant with the UAE authority’s directives,” he said.
“Our team wears anti-microbial masks and hand gloves and has sanitisers on site to ensure that the move is done in a way that is compliant with the UAE authority’s directives."
Companies Gulf News spoke with said that they were also taking temperature checks of their team each morning to ensure that the staff is healthy.