Letters: May 26, 2011

Going nowhere

I gave my fingerprints on August 25, 2010 and till now I have not received my Emirates ID card (‘ID card owners blamed for delivery failure’, Gulf News, May 22). I have complained five times through their hotline number and every time I did so, they told me that my complaint had been put on high priority and that someone would call me within 24 hours. No one ever did.

Later on they told me to visit a branch to make the complaint. I did that and I received the same reply from them and again got no results. Now, every time I call them I end up telling them what reply they are going to give me word for word. All they say is: “This is all we can do”. I wonder what else I can.

From Mr Mohammad Seddiqi
Abu Dhabi

Still waiting

I completed all the requirements asked of me on January 23 in Al Karama and I am still waiting for my ID card to be delivered. I have not received any information from Empost or Aramex regarding the status. Recently, I went to the customer service department and they told me that the ID card has already been printed and has gone for delivery (even the online status says so). So, the card has been printed and the delivery to the courier is under process. It has been under process for the past four months? When I complained to the Emirates Identity Authority’s (Eida) call centre they told me to wait.

From A Reader
Dubai
Name withheld by request

No one is there

I received a text message from Empost two weeks ago telling me to pick up my ID card from the post office in Abu Dhabi. They also gave me a phone number to call. Upon calling, no one answered the phone. I tried so many times but no one answered my call. How can we know which post office to go to or what we need to do if no one picks up the phone?

From Mr Lhanz
Abu Dhabi
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A change for the better

Linking fine payments to visa procedures is a good idea as these kinds of drivers need to learn that this is not a joke (‘Visa renewals to be linked to fine payments’, Gulf News, May 20). It has always been the case that they think that they will not get in trouble as their licence doesn’t need to be renewed for another ten years. However, this will change the scenario.

From Mr Deepak Sharma
Dubai
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Lines everywhere

Gulf News constantly promotes road safety. I would like to point out an issue that I find frustrating and confusing while on the road. Due to construction work and road improvements, white lines are painted on the ground to divert motorists. When the work is finished the same marks remain and new lines drawn. Now, the drivers get confused about which lines to stay between and which ones to ignore. I saw many drivers getting confused while changing lanes and it gives a wrong signal to the following vehicles, which might cause an accident. Could the authorities please take action to completely erase the old lines on the road when new ones are created.

From Mr Ahmad Nadapuram
UAE

Promote equality

India has always had an attitude when it came to helping fellow people (‘Japanese resilience a lesson for Indians’, Gulf News, May 20). Selfishness comes in places where the gaps between the rich and the poor are widest. It would be great if the rich could show equal respect and love towards the “have nots” and drop the whole idea of establishing status. That is where I think Japan excels. They have ensured that economic development is evenly distributed. People who are working for any job or earning any amount are equally respected and hence maintain high self-esteem.

From Mr Anoop
Dubai
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Brutally honest

This is a very moving comment — brutally honest, sensitive and generous to India’s Asian neighbour, Japan. We should also remember Gandhi and Buddha. I am very grateful to Vimala Madon for writing this and I have shared her wisdom.

From Ms Ivette Fred
San Juan, Puerto Rico
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