TRA, RIM in talks on BlackBerry services

UAE telecom authority and BlackBerry maker hope to reach an agreement

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Karen Dias/Gulf News
Karen Dias/Gulf News

Dubai: The UAE Telecommunications Regulatory Authority (TRA) remains in talks with Research In Motion (RIM), the maker of the BlackBerry, for compliance with UAE telecommunications regulations, failing which its services will be suspended from October 11 as previously announced, a person familiar with the developments at TRA told Gulf News Sunday.

"RIM has been given enough time to come back with solutions. We are still discussing with RIM the BlackBerry services not complying with the regulations of TRA," said the TRA source.

On August 1, TRA confirmed in a statement that BlackBerry Messenger, BlackBerry Email and BlackBerry web-browsing services in the UAE will be suspended as of October 11.

"The suspension is a result of the failure of ongoing attempts, dating back to 2007, to bring BlackBerry services in the UAE in line with UAE telecommunications regulations," said the TRA.

"The TRA notes that BlackBerry appears to be compliant in similar regulatory environments of other countries, which makes non-compliance in the UAE both disappointing and of great concern," TRA Director General Mohammad Al Ganem was quoted in the statement as saying.

Both telecommunications operators etisalat and du were informed of the decision, TRA said.

All BlackBerry services fall within the UAE regulatory framework developed by the TRA since 2007.

However, because of BlackBerry's technical configuration, some BlackBerry services operate beyond the enforcement of these regulations. BlackBerry data is immediately exported offshore, where it is managed by a foreign, commercial organisation.

The UAE has an estimated 500,000 BlackBerry users.

Following the Telecommunication Regulatory Authority’s suspension of BlackBerry services in the UAE last week, BlackBerry customers with either etisalat or du, the two telecom companies in the country, will be able to choose alternative packages. The ban is on BlackBerry’s instant messaging, email and web browsing, and will be in effect as of October 11, 2010.
Both etisalat and du have given their customers the opportunity to use another smartphone instead of their BlackBerry phones. Of the ones on offer, the Nokia E series and the iPhone come with virtual private network (VPN) support. Integrated mobile VPN support has become one of the most significant features that businesses look for in a mobile phone. VPNs are usually used within business organisations to allow staff to communicate private information securely over a public network. VPNs work over both Wi-Fi and cellular data network connections. Sometimes they need to be configured by an outside network for users to be granted access.
Etisalat customers can choose from the following packages depending on which existing plan they are currently signed up for. The basic package includes 1,000 local and international SMS and MMS messages and mobile data packages. In order to a get a new smartphone for free with no upfront payment, customers must sign a 12-month contract for the new package.
As of September 1, 2010, existing BlackBerry du customers will be able to choose one of the following packages that they're eligible for. Those who don't pick a plan then will be automatically put on the month-to-month standard package as of October 11, 2010. The month-to-month packages are at no extra charge compared to the existing packages. All plans include 1,000 SMS (800 national and 200 international).
The smartphones mentioned in this graphic are the ones on offer by etisalat. Smartphones which will be available for du customers to buy using a voucher (Dh1500, Dh2500, or Dh3,000) have not been announced yet. Upon contacting the telecom operator, Gulf News could not obtain a complete list.

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