Dubai: Overwhelmed by work or going through family issues, but have no one to turn to? You don’t have to struggle alone. The Emirates Health Services (EHS) has a community mental health initiative, ‘Speak, We’re Listening’ that connects you with expert psychologists who can provide support and confidential consultations.
In an online post on Monday, April 22, EHS raised awareness on their community initiative and how to reach out to them.
‘Speak, We’re Listening’ helpline
The helpline provides consultation and support by trained psychologists from Al Amal Psychiatric Hospital.
The specialists classify cases according to urgency and severity, then refer them to a psychiatrist for a virtual appointment if necessary or direct them to the hospital's emergency department.
The initiative aims to promote mental health and quality of life, facilitate access to mental health services and provide early detection and intervention to provide all psychological and moral support.
The initiative provides psychological consultation services for:
1. Stress and anxiety.
2. Family and personal relationship problems.
3. Anger management issues.
4. Panic and phobia disorders.
5. Insomnia.
6. Mood disorders.
7. All types of addiction.
8. Post-traumatic stress disorder.
9. Depression.
10. Obsessive-compulsive disorder.
11. Burnout.
How to contact the ‘Speak, We’re Listening’ helpline
Call centre – call 800 8877, and then dial 2 for EHS services and dial 2 again for ‘Speak, We’re Listening’ and a trained expert will speak to you.
WhatsApp – you can also chat with a trained mental health expert through their official WhatsApp number – 04 519 2519
Email - alamal.consultations@ehs.gov.ae
Call centre timings - Monday to Friday from 9am to 9pm.
