How long does it take to process insurance claim?
Reader queries about discrepancies in outgoing/incoming call durations of two phones
Reader complaints against bank deducting her account for rejected transactions
Is it legally acceptable to say: ‘Get out of my bank’?
How long does it take to get the refundable deposit?
System shows pending dues when all payments are cleared
Customer is in trouble due to his credit history
Rejected Pay Protect insurance claims rile reader, who says she qualifies for it
‘I noticed that someone is using my card details’
Can’t watch subscription TV channels
How long does it take to issue a liability letter?
Reader got charged for unwanted smartphone after 3 years
Lost credit card used to purchase items worth Dh25,000
Reader paid what’s on the liability letter, but an outstanding amount is showing again
Can customers claim credit shield due to redundancy?