Dubai: Federal communications authorities have flipped the switch on a new one-stop electronic service that will allow users to access federal and local government information from a single access point, said the Telecommunications Regulatory Authority (TRA) on Sunday.
The first phase of what’s called SmartPass service will initially allow users to access data from four government entities.
“The service will initially enable customers to transact with four government agencies, namely, the Ministry of Human Resources and Emiratisation, TRA, Shaikh Zayed Housing Programme, and Emirates Post Group,” said the TRA in a statement on Sunday. “All remaining 42 federal entities will be connected to the application within one year after the launch. Customers can modify their input data via the service, which will be automatically reflected in all other government entities linked to the app.”
The TRA said that government entities to be connected soon to SmartPass are Ministry of Climate Change and Environment, Emirates Identity Authority, Federal Electricity and Water Authority, Ministry of Culture and Knowledge Development, and Ministry of Infrastructure Development.
“Our aim for the next phase is connecting the smart services on local and federal basis, and provide a unified portal for the customer wherever he is,” Hamad Obaid Al Mansouri, director-general, TRA, said.
Users can access the application in Arabic or English by registering their information through 300 service kiosks (SmartPass Devices) to be set up in shopping malls and petrol stations by the end of 2016. The system will ask users to enter their Emirates ID cards in the device and reset their password, which will be sent by SMS to their mobile numbers, in addition to fingerprint verification. Afterwards, customers can register their information and start their Single Sign-On session.
