Medical Fitness Centre opens in Karama

Medical Fitness Centre in Karama caters to more than 2,000 customers per day

Image Credit: Abdel-Krim Kallouche/Gulf News
The Al Karama Medical Fitness Centre has opened to the public and is located in Al Fajer Building near the general post office.
07 Gulf News

Dubai: The Medical Fitness Centre in Karama, which can accommodate more than 2,000 customers per day, was officially opened by the Dubai Health Authority (DHA) on Monday.

The centre in Karama has been operational since June 9 following the temporary closure — in the first week June — of the Medical Fitness Centre in Satwa.

The Satwa centre is currently being renovated for expansion that could take up to two years, according to a senior official.

With the Centre in Karama, the DHA now has 17 medical fitness centres.

Located near the Emirates Post Office in Karama, the centre in Karama has thrice the capacity of the centre in Satwa that accommodated 700 customers per day.

Spread over 20,000 sq ft, the centre features state-of-the-art medical facilities and a VIP lounge, children’s play area, coffee shop, and reading area. The Centre was inaugurated in the presence of Engineer Eisa Al Maidour, Director-General of the DHA, Ahmad Rashid Al Merri, Director-General of the General Directorate of Residency and Foreigners Affairs (GDRFA) and other officials.

The Centre offers only the express service, which has three options — results within four hours, 24 hours or 48 hours. The three options cost Dh690, Dh470 and Dh370, respectively. The regular service costs Dh260.

Since the soft opening, the Karama centre has catered to 1,000 customers per day, Maisa Al Bustani, Director of Medical Fitness at the DHA told Gulf News.

She said that the centre can handle 2,000-5,000 customers per day.

On expansion plans, she that the annual expansion plans in response to the increase in workforce in the emirate and economic growth are on track. And that recent expansion include the Al Quoz medical fitness centre that now caters to 2,000 patients per day whereas a centre in Deira will be opened before the year end.

“A centre in Uptown Mirdrif will be opened within a year to cater to residents requiring pre-employment screening tests for occupational jobs like those of food handlers. The centre in Jebel Ali — only for Jebel Ali employees — will be relocated, increasing capacity from 150 per day to 500,” she said.

Speaking to Gulf News, Al Maidour reiterated the authority’s commitment to increasing capacity while being customer focused.

He said, “We want to raise the bar in terms of service. The focus is on providing medical fitness services along with allied services under one roof. A medical fitness service centre is one of the first few government organisations that a person new to the emirate will visit. We want to ensure high customer satisfaction.”

The centre in Karama is open from 7.30am to 9.30pm Sundays to Thursdays.

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  • lkhan

    Jul 9, 2013 6:53

    I went for a medical on 8th July and was most impressed at the organisation, high technologies, and in spite of the amount of people, waits were bearable. Plus the staff was helpful at reception and different areas I had to go to. Hats off to a well organised, well run centre!!! If only the finger printing and pics for IDs was shifted here, it would be more convenient.....

  • Adriano DSouza

    Jul 9, 2013 3:44

    On the 3rd of July I visited Karama Fitness Center for my medical test certificate. It's very sad, the reception staff were not friendly and sent me to a wrong counters. I choose the option of 48 hours and paid in total Aed. 470.00 which was not worth at all, I had to wait in a long Q and there was ONLY ONE ATTENDANT TO TAKE THE BLOOD SAMPLE and the rest of the counters were closed. Lastly, I received my report only after 72 hrs.

  • Dilip

    Jul 9, 2013 2:06

    The service is not for Normal applications, at present only for Express Service, please check on DHA webiste.

  • Jos Cardozo

    Jul 9, 2013 1:50

    Coincidentally my medical date was the day they innaugurated the centre. When the DHA authorities were on the premises to inaugurate everything went well, and the moment they left after 30-45min, it was like the customer is on their own. They need to get the operations system in place which is not upto the mark, there was chaos in the Blood samples sections.

  • Bhumi

    Jul 9, 2013 10:47

    I had visited this center for my Medical, They accepted my application, asked to wait and finally told me that they do not process "NORMAL" applications. Also the person at the reception was not interested in advicing where else I could go. I finally went to the one in Rashidya (Females Only). The staff was much more professional and friendly.

  • Raju S

    Jul 9, 2013 10:39

    Great job DHA. The one in Sonapur is bad right from unfriendly guards to desk guys. Never ending queues and bad atmosphere. And to top it - it takes around 7 days to get your medical report also. Good job more of such Medical Centers please.

  • Jatin

    Jul 9, 2013 9:40

    I had been to this medical fitness recently for my family visa. Trust me its clean, neatly very spacious & service desk people more courteous in explaining queries. In all way I hope they maintain its cleanliness & overall polite speaking staff.

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Latest Comment

I went for a medical on 8th July and was most impressed at the organisation, high technologies, and in spite of the amount of people, waits were bearable. Plus the staff was helpful at reception and different areas I had to go to. Hats off to a well organised, well run centre!!! If only the finger printing and pics for IDs was shifted here, it would be more convenient.....

lkhan

9 July 2013 18:54 jump to comments