Dubai: If you've lost your keys and wonder whom to turn to, two curious vans doing the rounds in town may have a solution for you.
‘Call Prince' beckon the white pick ups beaming their 24/7 emergency service messages in bright red and blue.
Prince, a new mobile locksmith service, is constantly on the move, catering to a range of requests: From opening doors of cars, safes, offices and homes, to cutting keys and preparing installation locks.
Some assignments turn into a rescue mission, like it was when a six-month-old infant was locked inside a car near the Mall of the Emirates, or when a six-year-old boy bolted himself inside a room at The Springs.
"We attend to around 10-12 cases, including a couple of emergencies, every day," said Abdullah, the man behind the service.
A professional locksmith who has worked in the industry for seven years, he said the idea of launching a mobile service dawned on him three months back.
"This way, we can be quicker, more handy and available 24/7."
According to Abdullah, the challenge before a locksmith today is to keep pace with advanced technologies, especially when it comes to electronic and digital locks and keys.
"Each key has its own transponder and programming, which we need to work upon."
Often, the opening of a lock or cutting of a key is done in the presence of police just to be on the safe side. Not surprisingly, Abdullah insists on getting verification documents before undertaking any job. "If it's a home, we ask to see the house contract and the ID of the person. If it's a car, we require a copy of the vehicle registration and the owner's licence. And if it's a safe, we get a letter from the company…"
He said the vans have a good stock of locksmith tools, including keys, locks, cylinders, master keys, security locks and other equipment. "The service fee depends on the requirement," he said, but added, "Our minimum charge is Dh100."
Fluent in both Arabic and English, he said Prince comprised a four-member team, including him.