Dubai: Concourse A, the world’s first purpose-built facility for the A380, went fully operational on February 10 at Dubai International Airport after a five-week phase-in.
The facility has already carried 589,234 passengers aboard 2,450 flights and handled 461,972 pieces of luggage in the one month since its inaugural flight EK003 took off to London on January 2.
As a passenger, here’s what you need to know to get around the massive 11-floor facility spanning 528,000 square metres.
Check in: Once you’ve checked in, you will head to Concourse A if you’re travelling on an A380 to any of Emirates’ 21 destinations across Europe, North America, Australia and Asia.
Train to plane: An underground train takes passengers from Terminal 3 to Concourse A.
Well connected: The fully airside facility is connected to two major public levels of Concourse B and Terminal 3 via the train, in addition to the vehicular and baggage handling system utility tunnels.
Sprawling duty free: Concourse A has its own duty free with 14 restaurants and three bars spread over 11,000 square metres.
Smooth access: There are 20 gates and 13 remote stands for the A380. Emirates’ operates 31 A380s with 59 more on order.
They mean business: Right at the top is the business class lounge. Covering 16,553 square metres, it is divided into two wings and can seat 2,552 passengers at a time. It has two dining areas, small bars, a separate cigar room and children’s play area.
Three-deck lounge: Each gate has three levels of boarding - a world first. Business and first class passengers get to board the aircraft directly from the upper level lounges.
Class act: The First Class lounge is between business and economy levels. It covers 12,438 square metres and has two wings. It has a dedicated premium duty free area besides a timeless spa and quiet room, right, in addition to a cigar bar and kids’ play area.
Accommodation: Concourse A also has a 32-room 5-star and 170-room 4-star hotel.
Special fares on A380s
Emirates has introduced special fares until February 17 on its 21 A380 destinations across all classes of travel until June 10.
Economy Class tickets begin at Dh1,380 to Jeddah, Dh2, 380 to London and Dh3,380 to Hong Kong. Other fares include Dh2,380 onwards to Munich and Singapore, Dh3,380 upwards to Paris and Dh5,380 upwards to Sydney. Baggage allowances include 30kg in economy, 40kg in business and 50kg in first class.
Emirates’ A380s have WiFi and its entertainment system has more than 1,400 channels of films, TV programmes, games and music.
A380 destinations include Jeddah, Bangkok, Hong Kong, Kuala Lumpur, Singapore, Amsterdam, Shanghai, Moscow, Rome, Seoul, London Heathrow, Melbourne, Munich, Beijing, Sydney, Auckland, Manchester, Tokyo, Paris, Toronto and New York.