UAE | Traffic and Transport

Making travel easier in Dubai with unified fare structure

A unified fare structure for mass transport modes will be implemented with the launch of the Dubai Metro on September 9.

  • By Ashfaq Ahmed, Chief Reporter
  • Published: 21:14 July 11, 2009
  • Gulf News

  • Image Credit:
  • Commuters have to pay only once to complete their journey whether they use the Metro or buses or both to reach their destination but there is a certain time limit to complete their journey.
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Dubai: A unified fare structure for mass transport modes will be implemented with the launch of the Dubai Metro on September 9.

Dubai has been divided into five mobility zones to effectively implement the new unified fare structure.

Commuters have to pay only once to complete their journey whether they use the Metro or buses or both to reach their destination but there is a certain time limit to complete their journey.

"The new fare structure allows a commuter to use different modes of transport and pay for one single journey only by following the correct transfer rule," said Mattar Al Tayer, Chairman of the Board and Executive Director of the Dubai Roads and Transport Authority (RTA).

A commuter has to complete his journey within 90 minutes if he is using a single journey ticket for a short journey with a minimum fare for up to three kilometres. He will be allowed one free transfer between two modes of transport - train and bus or bus and train, within 30 minutes.

If a passenger holds a ticket for one zone or multiple zones, he will have to complete his journey within 180 minutes and he will be allowed a maximum of three free transfers between the different modes of transport. Transfer between the two different modes of transport should be made within 30 minutes of each trip to avoid new fare charges.

For an example, if a user wants to travel on Dubai Metro and then take a bus to reach a certain destination, the user has to take the bus within 30 minutes of getting off the train to avoid charges for the second fare. If he transfers from one mode of transport to another within 30 minutes, he will be charged only once.

Fares for the Metro and public buses will range from a minimum of Dh1.8 to a maximum of Dh6.5 for a single journey.

The minimum fare for the Metro or the bus for a short trip for up to three kilometres will be Dh1.8 if a passenger is using a prepaid card while it will cost Dh2 in the case of using a standard single journey paper ticket.

The maximum fare for a single journey will be Dh6.5 in the case of using a paper ticket and Dh5.8 in the case of using the card. The fares will be valid for trains, public buses and water buses to complete a single journey. This means a passenger using the Metro can continue his trip on buses without paying any additional fare.

The RTA has also given various fare options to passengers including daily and monthly passes. The daily pass will cost Dh14 for unlimited trips on the Metro and public buses all over the city. The monthly passes range from Dh100, Dh180 and Dh270 depending on the travel requirements.

Using public transport in Dubai will be quite simple once the new unified fare collection system is in place with the launch of the Dubai Metro on September 9 and the feeder bus service. Commuters will be able to complete a single journey for as little as Dh1.8 either on the Metro or public buses - or can use a monthly pass for Dh270 for unlimited travel all over the city for 30 days.

BUS FEEDER ROUTES

Al Rashidiya

  • F01 Rashidiya - Nadd Al Hamar
  • F02 Rashidiya - Rashidiya
  • F03 Rashidiya - Mirdiff West
  • F04 Rashidiya - Mirdiff East
  • F05 Rashidiya - Al Mizhar
  • F10 Rashidiya - Al Warqa

Emirates

  • F06 Emirates - Al Twar 3
  • F07 Emirates - Garhoud
  • F08 Emirates - Al Twar 2
  • F09 Emirates - Festival City

Trade Centre

  • F11 Trade Centre - Emirates Towers - Financial Centre - Satwa BS

Burj Dubai MS

  • F13 Dubai Mall
  • F16 Burj Dubai - Business Bay - Al Wasl - Jumeirah 2

Business Bay

  • F18 Jumeirah 3 - Umm Suqueim 1
  • F20 Business Bay - Al Safa 1

Al Quoz

  • F15 Al Quoz - Al Qouz Residential Area
  • F25 Al Quoz - Burj Al Arab
  • F26 Al Quoz - Al Safa 2

First Gulf Bank

  • F27 First Gulf Bank - Umm Al Sheif
  • F28 First Gulf Bank - Umm Suqeim 2

Mall Of Emirates

  • F29- Al Barsha 2
  • F30 MOE - Arabian Ranches
  • F31 MOE - Sharaf DJ - The Meadows East
  • F33 MOE - Al Barsha 3

Nakheel

  • F32 Nakheel - Knowledge Village
  • F35 Nakheel - Emirates Hills
  • F38 Nakheel - Meadows

Dubai Internet City

  • F34 Dubai Internet City - Greens

Marina

  • F37 Marina - Dubai Marina
  • Jumeirah Lake TW
  • F40 Jumeirah Lake TW - Marina


Nakheel Harbour and Tower

  • F41 Ibn Battuta - Jumeirah Island
  • F43 Ibn Battuta - Discovery Garden
  • F44 Ibn Battuta - Gardens
  • F46 Ibn Battuta - Green Community
  • F48 Ibn Battuta - DIP
  • F50 Ibn Battuta - Jebel Ali Freezone BS
  • F53 Ibn Battuta - Dubai Industrial City

Dubal

  • F51 Dubal - Dewa Station


Jebel Ali Ind.

  • F47 Jebel Ali Ind. - Jebel Ali Industrial Area

Jafza MS

  • F54 Jafza - Jafza South
  • F55 Jafza - Jafza Office Towers

Gulf News explains

Sample Journey: Example

1: Journey from Dubai International Airport Station to Union Square (which falls within one zone)

- Cash fare with Red Nol card ticket Dh2.5
- Silver Nol card (economy) Dh2.30
- Gold Nol card (VIP) Dh4.6

Example 2: Journey from Dubai International Airport to Gulf News office (two adjacent zones)

- Cash fare with Red Nol Card Ticket Dh4.5
- Silver Nol card (economy) Dh4.10
- Gold Nol card (VIP) Dh8.20

Example 3: Journey from Dubai International Airport to Jebel Ali Free Zone Station: (more than two zones)

- Cash fare with Red Nol card ticket Dh6.50
- Silver Nol card (economy) Dh5.80
- Gold Nol Card (VIP) Dh11.60

Do you understand the new public transport fare structure? Will the unified fare structure encourage you to use public transport, including the Dubai Metro?



Your comments


Just want to make it clear as there are lots of explanations which I am confused. Just one question and one answer. How much it will cost using a metro train: Deira - Jebel Ali Deira - Mall of Emirates Deira - Dubai Mall Deira - Ibn Battuta Back and forth?
Mhari Gonda
DUBAI,UAE
Posted: July 12, 2009, 12:28

What's the tariff for monthly pass for Silver and Gold class. Is there a 3 months or 6 months pass available as well?
Hanif Mohammad
Dubai,UAE
Posted: July 12, 2009, 11:31

Thats a good project.
AURANG ZAIB YASIN
KHEWRA,PAKISTAN
Posted: July 12, 2009, 11:07

I believe the unified fare structure is very fair and reasonable. Moreover, it will encourage more commuters to consider using public transport as it will not only be economical but also time saving. I applaud the RTA for their dedication in implementing this project.
Sylvester
Abu Dhabi,UAE
Posted: July 12, 2009, 10:52

Good examples, they clarify the fares to a certain extent. It will be beneficial for me to use the Metro as time is the important factor since I stay in Deira.
Abdul Aziz
Dubai,UAE
Posted: July 12, 2009, 10:49

At the moment this system seems to be complicated until and unless one should go for trial to travel through metro and bus. After some days of experience, one can understand about the fare structure and then easily passenger can use Metro regularly to reach their destinations without any complications. So waiting for metro.
Shahzad Shaikh
Dubai,UAE
Posted: July 12, 2009, 10:06

Dubai has to install Unified Fare Structure, so public will face less hassle and will use more public transport, otherwise if fare structure is confusing and not public friendly than they will not use frequently and will prefer to go by car
Yashpal
Abu Dhabi,UAE
Posted: July 12, 2009, 09:46

why over complicate bus and train tickets? cant it be simpler? one route for one ticket, the system shouldn?t allow time constraints. lot of people will lose money then.
Tarek
Dubai,UAe
Posted: July 12, 2009, 09:44

Yes I understood! fares encouraging me to use it!! only thing I worried, my home almost 1km from union square
Salih
Dubai,UAE
Posted: July 12, 2009, 09:32

I think that RTA should introduce the family passes also. I remember in during my stay in Germany we use to have one single family card to travel. On the back of the card there was enlisted the names of family members along with their relation to head of the family. My dad was having this card with my mom names along with three of my siblings. This card for charged either half year or yearly basis. I think that it will help us a lot rather than carrying 7 cards for the family members of 7 peoples.
Omar Salman Rahim
Dubai,UAE
Posted: July 12, 2009, 09:32

first of all I am still confused as how the zones are determined ? how would I know how many tickets I would need for the zones I am passing through? secondly the 30 day pass is much too expensive compared to the daily pass. in all other cities metro the monthly pass costs about 50-65% of the cost of 30 daily pass to make it attractive for the buyer to obtain the monthly pass.
Amir
Dubai,UAE
Posted: July 12, 2009, 09:31

We are much more glad to have learnt that RTA has launched its metro fee structure. Its a news of more praiseworthy that RTA has shown its concern towards student giving discount in metro fare. It would be rather praiseworthy if it had thought giving discount to the labourers.
WAGLE C.K.
Sharjah,UAE
Posted: July 12, 2009, 08:55

The fare structure appears to be great value for money, but why the denominations? 2.30, 4.10, 4.60, 5.80 11.60 etc. There aren?t even coins that relate to the change required. Surely all journeys should be Dh2,3,4,5,6,7,8,9 each to avoid any change needed at all.
Howard Nuttall
Dubai,UAE
Posted: July 12, 2009, 08:47

WOW, RTA Well done and Good Job. Really Fare is very reasonable and affordable for every one. Now peoples of Dubai will really enjoy because there is trafic problem and Metro will reduce the Trafic. We wish this type of Project in our country as well.
Amjad Mahmoud
Dubai,UAE
Posted: July 12, 2009, 08:36

Its very confusing making it little bit easier make a common single fair like buses have
Mustafa
Dubai,UAE
Posted: July 12, 2009, 08:33

I think that it is too expensive, surely it should be vastly cheaper than using a car. For me the cheapest journey would be Dh5.80 for a single trip, this is approximately the same as by car! I will not be using the system at these rates.
Carla
Dubai,UAE
Posted: July 12, 2009, 08:29

The public transport of Dubai is very affordable in a sense of using a card that would be beneficial if bus or Dubai metro will be use. However, the time or duration that the user could only use his/her card should be studied.
Mike Siervo
Dubai,UAE
Posted: July 12, 2009, 07:37

What if the bus arrives late and the 30 minutes have already been exceeded? Will we have to pay an additional fare? I must say that till today, some bus routes in Dubai aren't very punctual.
Ni Di Kai
Dubai,U.A.E.
Posted: July 12, 2009, 07:02

Its a great news to a beautiful city where mode of transport to reach in time is as difficult as searching job in this city. Many a times we have loose our interest or drop our plan of travelling due to time constraints. Now this METRO will change the scenario of travelling with minimal time consumption we can achieve more. Thanks to all of them who have made this possible from top to bottom whose hard work has given a noble gesture.
Mirza Mashkur Hussain
Dubai, UAE,INDIA
Posted: July 12, 2009, 06:45

Yes indeed its quite clearly explained accredited to Gulf News. Being a university student I am eagerly looking forward to using the Dubai Metro, kudus once again to RTA for making travelling in Dubai comfortable!!
Umair
Dubai,UAE
Posted: July 12, 2009, 01:40

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