Dubai roads authority launches online services for motorists

Dubai: Motorists in Dubai can now renew their driving licences and vehicle registrations using online services, according to a senior official.

"We have launched two new e-services on the portal of the Dubai Roads and Transport Authority (RTA) to help people renew their vehicle registrations and driving licences in the comfort of their homes," Ahmad Bahrouzian, CEO of the RTA's Licensing Agency, told a press conference on Monday.

He said the new services would reduce trips to the RTA's offices, thereby saving both time and money.

"The aim of the e-services is to give motorists more options to renew licences and vehicle registrations," he said, adding that the RTA would launch more e-services this year as part of its strategic plan to offer more customer-friendly and convenient services.

"The online initiative will help customers purchase number plates, vehicle ownership certificates and schedule driving test appointments, to name a few," he added.

Once registered online, motorists will also be able to view their traffic fines and other details pertaining to driving licences and vehicle registrations.

He said the RTA would focus mainly on major companies with huge fleets of vehicles.

"Company-owned vehicles are more than 30 per cent of the vehicles registered in the emirate," he added.

Dubai had more than one million vehicles registered at the end of 2008 and more than 1.2 million people hold driving licences.

"All these people have to go to the RTA offices to get service and have to wait in queues. The new online services will help reduce the rush," he added.

The RTA has teamed up with four of its partners, including Tasjeel, Shammal, Wasl and Tamam, which provide vehicle testing services.

Giving details about the procedure, Bahrouzian said that the a motorist first has to open a file on the RTA's website. The person then must take the vehicle for technical testing and the testing company will send the vehicle's details to the motorist's file after it passes the test.

The motorist must get insurance and provide details in his online application. He/she then gets a registration card within four working days through a courier without having to go to the customer service centre and wait in a queue.

Similarly, a person applying for renewal of a driving licence must go for an eye test either at Al Jaber Optical centre or Yateem Opticians.These centres will send the eye-test reports along with the applicant's pictures to the licensing agency.

Applicants will get the licence delivered at home within four working days after filling an online application and paying the fees.

Registration: Keeping it simple

- Create your file by visiting the RTA website www.rta.ae.
- Take your vehicle for technical testing at certified vehicle testing centre.
- Insure your vehicle and upload the policy details in your online application.
- Pay your registration renewal fees and fines (if any) online using your credit card or e-dirham.
- You will get you renewed vehicle registration card at your doorstep within four working days after receiving an SMS confirming your application acceptance. licence renewal few easy steps
- Get your eyesight tested in one of the RTA's authorised eye-testing partners: Al Jaber Optical Centre or Yateem Opticians. - Submit your passport copy along with a recent photo in the eye testing centre, which will upload the information to your online file.
- Log on to your existing profile at www.rta.ae or create a new one.
- Pay your licence renewal fees and fines (if any) online using your credit card or e-dirham.
- You will get your licence within four days.

Will you be using the new services? Or do you prefer the traditional method of registration?

i prefer goin to RTA ofice for registration of my car.its a 2 minutes job.i went for my registration at 8:15AM got it registered by 8:17AM. No new vehicles are getting registered these days..!!!
Kiran
Dubai,UAE
Posted: June 02, 2009, 16:56

Its a great move by RTA.
Rafaqat Saeed
Dubai,UAE
Posted: June 02, 2009, 13:45

This is great system and we can save lot time.
Jeya
Dubai,UAE
Posted: June 02, 2009, 13:38

Really this good idea by RTA and welcome people can save their time.
Rajamanickam
Dubai,UAE
Posted: June 02, 2009, 12:30

Does anyone know where are the certified vehicle testing centers?
Ahmad
Dubai,UAE
Posted: June 02, 2009, 11:45

this is very kind decision for time saving. and people who are too busy to go to centers now can use the online methods for services.
Shahzad Shaikh
Dubai,UAE
Posted: June 02, 2009, 11:16

Yes i will use these services.
Harish Bheem
Dubai,UAE
Posted: June 02, 2009, 09:17

I registered for the new service and found it really useful. I think if they can bring the salik account also under the same login, it would be more useful. It would be nice if they can provide help sections with stuff like list of certified vehicle testing centres.
Rathish Vijayarajan
Dubai,UAE
Posted: June 02, 2009, 08:50

This is a very good initiative taken by the RTA, I hope the number of vehicle test centres will be inreased as well to recduce the long queues.
Syed Taher Ali
Dubai,UAE
Posted: June 02, 2009, 00:13