UAE | Tourism
Passengers with just hand luggage can bypass check-in queues
Dubai Airports on Tuesday announced a new express service for travellers with hand luggage only.
- Staff Report
- Published: 16:52 June 17, 2008
- The new Express Check-in counters at the upper level of Terminal One departure hall of Dubai airport.
- Image Credit: Supplied Picture
Dubai: Dubai Airports on Tuesday announced a new express service for travellers with hand luggage only.
"Express Check-in" enables passengers travelling light to check in at six new counters on the upper floor of the departures area in Terminal One, and proceed straight to passport control.
Opened this week, the new service cuts the average time it takes from check-in to boarding gate considerably and is already proving to be popular with business travellers.
These new counters are the latest addition to a series of measures Dubai Airports has recently introduced to help travellers make their way through the terminal as quickly and easily as possible, particularly during the current summer season.
Omar Binadai, Senior General Manager of Facility Management at Dubai Airports, said: "We believe the Express Check-in service will save time for business travellers and anyone else with just hand luggage. The launch of this new service reflects our commitment to constantly improving the services we provide to our customers."
He said: "It's really just another way to help reduce check-in time. When you cater to more than 100,000 travellers a day, every minute we can save for our customers means a better and more efficient service."
This new facility is available for passengers travelling on Emirates airline and most other airlines. Passengers can check with airport staff if the service is available for their specific airline.
Other measures have also been introduced at the airport to manage peak season rush over the next two months. These include: volunteer staff, additional signage, instruction videos, better screening machines, more check-in counters (including self check-in counters), more immigration counters, and e-gate registration facilities in both arrivals and departures.
Dubai Airports' new facility complements the "Travel Tips for Smart Travellers" that are part of a public awareness campaign launched at the beginning of June to ease the flow of passengers at Dubai International during the summer. These tips aim to help customers help themselves and their fellow travellers to proceed speedily through the airport.
Smart tips for travelers
Use online check-in facilities or the self-service check-in kiosks in the departures hall to avoid queuing. Customers carrying only hand luggage can then proceed directly to immigration. Customers with baggage to be checked in can make use of the quick-baggage drop counters.
Buy an e-Gate card and avoid queuing at passport control both while arriving and on departure.
Ensure that each piece of baggage is within the 32kg allowance to avoid delays. You should expect to be charged for baggage in excess of the regulatory limit.
Make sure you are carrying any liquids, aerosols and gels in a clear re-sealable plastic bag. Each item should not be more than 100ml and the total content of all items should not be more than one litre. Unless absolutely necessary during the journey, it is simpler to pack them in your checked-in baggage.
Remember to put anything metal – watch, jewellery, mobile phone, coins - into your hand luggage well before you arrive at the X-ray machines, and save time at Security Screening.
Don't forget to leave a minimum of three hours for check-in and passport control.
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