UAE | Health
Debris in sealed water bottle shocks customer
A consumer was shocked to find debris floating in an unopened bottle of Masafi Touch of Peach.
- By Alice Johnson, Staff Reporter
- Published: 00:43 May 9, 2008
- A customer noticed debris in an unopened bottle of Touch of Peach, which he bought from a service station. The expiry date is in October.
- Image Credit: Alice Johnson/Gulf News
Dubai: A consumer was shocked to find debris floating in an unopened bottle of Masafi Touch of Peach.
The bottle was bought at a service station in Garhoud and was reported to Masafi. The company retrieved the bottle and removed it for testing. The water has an expiry date of October 24.
Kamran Yousuf, quality assurance manager, Masafi, said of its investigations: "Based on the findings, we have concluded that the foreign material within the product has resulted due to one particular lot of closures [caps] from our Australian supplier. As the same closures were used during one production run of Peach Flavour Water, we immediately initiated product recall of this particular batch to avoid any concern for our valued consumers. One bottle in the marketplace from this run got overlooked and was not removed from the shelf during the recall. This is an unusually rare occurrence."
The customer expressed surprise that this material had been found in a bottle from this particular brand of water, but has not requested compensation or a refund.
"I thought it must be something organic. I'm not going to buy the same water again, not after what I've seen. Now I'm checking all the water I buy," he said.
Yousuf continued: "We at Masafi are highly committed to quality across all our products. we constantly invest to ensure that our products meet the highest purity and hygiene standards."
Share this article
Popular in UAE
-
Your pictures
Readers' pictures
The best reader pictures from around the UAE this week
Latest news
- Ministry opens hotline to report violators
- First well in relief project to honour scientist
- Help me find my precious cat
- AG expresses confidence in public prosecution's skills
- National ID needed for Interior Ministry services
- Meet to discuss ways to secure energy supplies
- Deyaar case: Expert asked to submit detailed report i
- Institute adopts best judicial practices
- Dubai hospital wins Spain architecture festival award
- Masters in construction law to address sector's concerns
- Private schools form lobby group
- New council to strike demographic balance
- Green moves make desalting plant less damaging
- Technology can negatively affect girls: forum
- Dubai-based British athlete attempts to swim around Palm in record bid
Community Reports
-
Help me find my precious cat
Raif, my cute eight-month-old ‘fur ball', went missing in Abu Dhabi's Al Bateen area last month
-
Pavement parking irks pedestrians
Gulf News reader calls on authorities to step in and stop car owners from invading pathways meant for safe walking
-
Faded parking lines pose a problem
Motorists could be fined for parking incorrectly even though they can hardly see the boundaries in the designated areas
-
School buses block residential parking
Commercial vehicles taking up free parking facilities in Al Wuheida, inconveniencing residents in surrounding villas
