Abu Dhabi unveils new five year pension strategy

Abu Dhabi: The Abu Dhabi Retirement Pensions and Benefits Fund plans to reach out its customers directly, rather than them coming to the fund, as part of its five year strategy unveiled on Sunday.

The fund offers new and improved service to pensioners through a strategic partnership with the one-stop-shop Centre for Integrated Services (TAMM) centres.

“These initiatives in the strategy are part of the fund's vision to become a leading provider of pensions and benefits services not just regionally but globally'', said Hamad Saif Al Mansouri, the Fund's recently appointed Director General. “So far we are on track and on target to build ‘A Stronger Fund for a Better Future','' he said.

The TAMM service is being introduced to help pensioners and beneficiaries living outside of Abu Dhabi city, and in the outlying regions of the Emirate like the Western Region. Before this, pensioners had to travel to Abu Dhabi city for pension affairs and to gain information.

Apart from that, the strategic plan has 26 initiatives including public awareness campaigns to increase citizens' knowledge of the fund's services.

It also plans training programme in collaboration with education centres to coach and support Emiratis wishing to pursue a career in pension administration and related disciplines where skills are in short supply.

Stringent selection procedures will be applied for fund managers, and performance monitoring and review to guarantee optimum returns on prudent long-term investments.

It will introduce state-of-the-art systems and facilities to increase the speed and efficiency of pensions and benefits services.