UAE | Complaints
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Friday May 25
Readers’ issues addressed
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Thursday May 24
Reader’s grievance addressed
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Tuesday May 22
Readers’ issues resolved
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Wednesday May 16
Reader’s complaint addressed
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Monday May 14
Readers' issues raised
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Sunday May 13
Time-share scam targets gullible customers
Lured by the idea of a free holiday, unsuspecting customers sign on the dotted line
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Saturday May 12
Your complaints: Billing error rectified
In April 2010, I bought a new iPhone and along with it, I got a post-paid du connection with a monthly plan of Dh500, which allows me to use the internet for free for one year. In April 2011, I went back to the du office on Hamdan Street, Abu Dhabi, and changed the connection to their Elite 250 Plan
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Friday May 11
Your complaints: Credit Shield misunderstanding resolved
Dispute settled amicably after payments were taken towards an insurance scheme that the cardholder was unaware he was signed up to
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Wednesday May 9
Taxing issues at the bank
Reader was concerned about an income tax issue with their bank
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Monday Apr 30
Readers' concerns addressed
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Tuesday Apr 17
Your Complaint: Frozen account — banking issue resolved
My account with Mashreq Bank was frozen on October 3, 2011 in view of my transfer to a new employer
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Tuesday Apr 17
Reader's issue resolved: Funds withheld
My hardship started on November 15, 2011 when I received my end-of-service benefits and outstanding salary (Dh94,000) from my employer
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Monday Apr 16
Readers' complaints addressed
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Monday Apr 16
Readers' complaints addressed
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Wednesday Apr 11
Reader's issue addressed
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Monday Apr 9
Readers’ credit card payment issues resolved
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Thursday Mar 29
Readers’ issues addressed
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Wednesday Mar 28
Readers’ issues resolved
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Wednesday Mar 21
Readers issue addressed
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Sunday Mar 18
Readers' issues raised
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Sunday Mar 4
Readers' issues raised: Bounced cheques, early deduction
If you have similar consumer complaints and wish to raise them with the newspaper, write to us via email at readers@gulfnews.com
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Saturday Mar 3
Your complaints: Readers' issues resolved
Your complaints: Readers' issues resolved
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Saturday Feb 25
Best practices in UAE customer service
Gulf News ranks companies based on processing readers' complaints and how they use an efficient redressal system for each case
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Wednesday Feb 22
Reader's issue raised with bank loan application
I had a bad experience with Mashreq bank. I applied for a personal loan with Mashreq bank (Sharia) in July 2010
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Sunday Feb 19
Readers’ issues addressed
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